Never again

I reserved an SUV but was given a VW Passat. The rep attempted to switch out the vehicle without an adjustment to the price. Getting the price adjusted was a task. He didn't want to do it. The vehicle itself was dirty and had registration that was expired in June.

Louis was very helpful and informative

First they delivered the vehicle without gasoline, without water for the windshield and it was dirty. The last day I was stopped by the police since there was a car registration verification and it was expired 1 year ago. they added the tolls fee without consent.

No GPS as promised! Didn't speak English!

There was no pick-up at the airport, we couldn't get through to the car rental company. We took an Uber to the address listed on the receipt, no one was there. We went to another car rental company and they helped us locate your company with a working phone number. The company JC Car Rental was now open but we couldn't rent a car for the agreed upon amount. This company was operating illegally according to state law in Florida. We are owed the deposit and the Uber ride cost. In the end, we had to rent from another company without a reservation costing us a lot more than if we had dealt with a reputable car rental company in the first place.