We were slightly awkward customers and kept changing details about where we were going to drop off/pick up the cars. At every point the staff were helpful and kind, and could always accommodate us whatever we asked for. It might be nice for them to make it clearer where drop-off points are not actually in the airport, though!
About QEEQ:9.0/10
Easy to book, great online customer service, and great price!
The vehicle exceded my expectation and was in very good condition and very clean. Pick up and drop off processes were very simple and fast. The staffs were also very helpfull.
About QEEQ:10.0/10
Easy booking process and able to provide choices of vehicles and rental agencies.
The vehicle model did not match the reservation, and they forced us to take a car with engine problems. After returning home, the complaint took a long time to resolve. Very dissatisfied.
I have booked cars before and this time was the only that I didn't like much. The car wasn't economy as said before, also it was an old car, which made me be worried with some noises during the trip. Also the price on the app was totally different.
The staff at pickup weren't very helpful and kept us waiting a long time for a car that looked like it had been through the wars. The passenger seat was extremely uncomfortable and the car was not new. It also smelt like the previous occupant smoked. The drop off location was not easy to find. Would not use this company again.
About QEEQ:7.0/10
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Easy, stress-free, good value for money
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