Search for Europcar Car Rentals in Perth

Very good rent for pick up in airport and drop off in perth city

Tom Tong

Australia

Reviewed: Wed, Aug 1, 2018

About Europcar: 8.2 /10

Like: the car match to my request.
Dislike: the staff on collection side never marked down the painting defect, luckily i took the picture and proved to drop off point shown that the defect already there when i collected the car. The car is good except the wheel's tyres and alignment not in good condition, driving became more tired and worry about the slippery when driving in wet weather during my trip.

Economy | Hyundai Accent or similar

1 days rental

Relevant Reviews on Europcar PERTH AIRPORT

I.Boler

Australia

13-day rental

Compact | Toyota Corolla or similar

Reviewed: Thu, Jan 2, 2025

“good and convenient, thank you.”

About Europcar: 8.0 /10

Good company, good cars

About QEEQ: 8.0 /10

Useful platform for booking convenient, appropriate and affordable cars or other vehicles

Beacher Leigh

Australia

1 days rental

Reviewed: Mon, Feb 5, 2024

About Europcar: 2.0 /10

I need to file a complaint about an employee named Zoe, who has short blonde hair. I encountered her at terminals 3 and 4 of Perth Airport when picking up my car, and her attitude throughout the whole process was terrible! Zoe initially pointed out an issue with my driver's license translation. I accepted it and found a solution, but Zoe told me I could only cancel the booking! Then, I called the customer service of the booking platform, who assisted me in communicating with Zoe and provided a final solution. Zoe was intentionally making things difficult for me the entire time! After spending extra money to print the documents she needed as per her request, she didn't even check them! When taking a photo of my ID, she didn’t include the documents I later added! From the moment I went to the counter to getting the car keys, she delayed me for about two hours! By the way, I have always had a good impression of Europcar, but Zoe ruined it. Her attitude has made me reluctant to choose Europcar again. Zoe indeed had a negative impact on Europcar’s customer loyalty! I hope other international travelers won't go through such an experience! I really hope Europcar takes my issue seriously!

About QEEQ: 10.0 /10

H.Hamzah

Australia

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, Dec 25, 2019

“A tad disappointing with Europcar!”

About Europcar: 7.0 /10

Car interior was very dirty. It seemed like the car was not cleaned and attended to after the previous driver, and was given to us right after it was returned which got us a little taken aback. No staff from Europcar assisted us with the car checks during pick up. The staff at the terminal 1 perth airport pick up counter seemed really unfriendly as well. We had opted for the navigation device but was informed that all the GPS devices in their possession is not working. We were even told that it was a special request and not an option. If it is not an option then it shouldn’t have been offered to us in the first place when we were making the reservation through EasyRentCars.com In the end they managed to find one that is working and hand it to us but we were disappointed by their failure to check the condition of the GPS with us. The GPS works fine when connected to the car after ignition. But died after the car engine was switched off. Hence we were unable to preset our destinations into the GPS offline. The navigation library of the GPS is underwhelming too. We are unable to route to at least 4 of our destinations even though we entered the correct address. There were no matches to be found. Staff also try to hardsell their insurance coverage despite us telling them we have purchased one with AXA which was offered to us by EasyRentCars.com Despite all that, the staff at the drop off at Gordon Street Perth City was friendly and accommodating. It’s my first time with Europcar and it will probably be my last.

About QEEQ: 8.0 /10

Easy to use interface. However, would be great if easyrentcars.com can liaise with their respective car rental partners to create a more pleasant experience. For example, the insurance coverage for the car.