Be nice if office hours were providef

They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM. Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.

Once Budget provided damage report I received full amount back from QEEQ.COM. Good communication and service from staff. Well done.

Great service and car. very friendly staff.

Budget and avis share the same counters, all the Avid preferred went ahead of the budget customer. The process of renting the car was too long

All ok

We were upgraded to a seat Leon estate at the desk. The staff member dealing with me was very helpful and pleasant. Easy to collect and drop of the car from the Swiss side. Came with winter tyres as standard.

Like: The car rental service provided was efficient and quick. The car was excellent in that it was relatively new with low mileage, had a good specification and was clean and tidy.