Their service is impeccable. When we exited the airport, there was someone holding a sign with my name on it waiting to pick us up, which made us feel very welcomed. The person who picked us up was an elderly man, with limited English, but he patiently communicated with us until we understood everything. The car was almost new, and driving it was an excellent experience! When we returned, someone picked us up again. This time, the elderly man didn't speak any English. We just asked 'OK?' and he responded 'OK!' and we were on our way. Haha. Very good experience.

Timely delivery, excellent car condition, and very professional staff!

We rented a small manual Polo from Caro. Overall, the car was in good condition, especially during flat acceleration, though it lacked some power when driving uphill. The service attitude was very good.

When we arrived in the morning, we followed the order instructions to wait at the information center of T1 terminal for pickup. We got there around 6:30 AM, but no one was present. We spent quite some time searching for their counter and eventually had to call them, but only reached their voicemail. Around 7:15 AM, we finally got through to them, and they came to pick us up at 7:30 AM. The staff member, who was around 50-60 years old, was very nice and deserves praise. Overall, renting from a big company is better. At T2, there was a counter immediately upon arrival, unlike this time, where it wasted a lot of time and gave new tourists a poor impression.

Apart from the difficulty in locating the pickup point at the airport, everything else was perfect. They even upgraded us for free to a VOLVO XC60 with navigation. Very nice! The small stone collision on the car door was handled well. Overall, not bad!