The pickup process was very slow, I waited in line for two hours, and it took them 35 minutes to serve each person. Despite confirming that I did not need any insurance services at the time of pickup, as all insurance and services were covered in the rental contract, I was inexplicably charged $183.94 when returning the car. This fee almost matched my entire rental cost, which left me speechless.

Satisfied

Provided the confirmation code, got the car in minutes and hit the road.

This company is good.

The car was good. However, the car I initially wanted was always unavailable, and they kept trying to recommend more expensive options.