The staff were very friendly. Even when I asked about other travel-related questions, they spent a lot of time finding information and printed it out for me.
Like: Car wasn't what we reserved. However, the performance of the car over the rental duration left us in no doubts that its performance was at least equal to, if not superior than, the one we had reserved. The staff were friendly and taught us how to use the in-vehicle GPS to navigate around, and gave many tips as to what to expect when driving in Tokyo.
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Customer Service
Excellent
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