ABBYCAR CAR RENTAL REVIEWS IN GREECE

Like: it was easy to find the shuttle that took us to the renting place, friendly staff, the pickup process was fast and easy, they provided shuttle tot he airport after we dropped off the car,

Was another company that abbycar works with and although the fuel policy was full to full they gave Me the car with empty tank. Also when I dropped the car off they suggested next time to call then directly and not go through your website.

Like: Free upgrade
Dislike: Car interior not that clean

Very good

Couldn't find the car rental staff at the main port, had to wait a long time under the sun.

The pick-up point was supposed to be Santorini Port, but the rental company wasn’t there. We had to ask a local to call, and found out the rental company was at the airport. Fortunately, the owner drove to the port to pick us up, but we waited about half an hour.

The vehicle was not the model we reserved, and similar models are never as good as you expect. After coming out of the airport, someone was holding a sign to pick you up. You follow them for a short walk to their rental location. It's quite convenient.

Like: Quick and efficient

This company is absolutely awful. There was no one to pick us up, the location shown on the app was incorrect, we found it on our own, and the staff only accepted international driving licenses. We couldn't get the car. Eventually, we rented a car from another company at the airport with our Chinese driving license.

We had a horrible experience with Abbycar. The first car that we would get had sit belts broken so they gave us a worst and smaller car that overheated in the middle of the trip. The worst was one specific staff that was rude saying things as “shame on you”, “ I am not crazy”, “ “You are calling me a sico path”. When we were just asking regarding an extension for the drop off. This specific staff was not only rude with us but with their own staff. I will not use Abbycar again if that is the service that they are providing.

Quick and easy.

We arrived at the store at 21:30 local time. The booked model was a BMW X1. However, they didn't have this model available. They didn't have any SUVs either. They offered me a Skoda Rapid, a compact car, and said there were no other options. They even said if I didn't want it, I could leave, as they were closing at 22:00. I paid over 2700 for a car that normally costs a little over 200 per day. We needed the car for 3 days for business purposes, and it had to be presentable, but this affected our business. Additionally, the fuel tank wasn't even full.

This car rental company is terrible. First, it is very far from the airport and is a very small company. The service attitude is bad, and they discriminate against Chinese people. They refused to release the car because my credit card has the UnionPay logo, and they didn't refund any of the rental fees. It's a total rip-off.

The rental company did not inform us that the car pickup involved a local staff member shuttling us from the airport. We spent a long time looking for the pickup point only to discover that the staff member had just left with another group. The elderly lady at the counter couldn't recognize our car rental documentation and refused to give us the car. After much difficulty, she finally allowed us to ask a younger staff member. The younger staff member recognized the rental documents and notarized translation but informed us that our magnetic stripe credit card couldn't be used to freeze the deposit, only for purchases. In the end, despite having already purchased full insurance from the rental company, we had to buy their €90 insurance and pay a €200 cash deposit. The rental car had a strong smell of cigarettes and was not new.

The service at the store was quite mediocre.

The store is not at the airport, requiring a shuttle for both pickup and dropoff. They insisted on selling a €150 full insurance. The provided car was different from what was booked. The car's tire pressure was low and the brakes were unresponsive. The warning light was on the entire trip, making the journey nerve-wracking.

There were no signs at the airport exit, making it very difficult to find.

The service attitude was very good.

Like: Great value, good car
Dislike: Was not full to full petrol ad advertised. Thus returned more than a quarter of a tank extra on return which is annoying

Like: Very helpful staff. A little confusing at the airport pickup as they have no booth at the terminal but the van arrived shortly after we exited the terminal.