The car rental office is very easy to find, just a 300-meter walk to the left after exiting the airport. The paperwork is simple with no insurance upsells. We booked a Polo but received a very new Citroën C3. The trunk is spacious enough for two large suitcases and one small suitcase. The tank wasn't full, and you don't need to return it full either. Zakynthos isn't very big, so unless you're driving around the island every day, you won't use much fuel.
They'll remind you to take pictures when picking up the car. Even though they don't inspect very thoroughly when you return it, I think it's still wise to keep a video as a precaution!
The agent will remind you to take photos when picking up the car. Although they didn't check very carefully when the car was returned, I think it's better to be cautious and keep videos!
First of all, I booked a Nissan Note, but got a Polo instead, which was very old. I raised the issue of the size difference, but the staff said they classify cars based on the number of doors. The Note has 5 doors, and the Polo has 5 doors, so they are considered the same class. However, on the rental site, the Polo and Note have different prices. Secondly, the rental slip given to me did not even list the Note, which means if you book a Note, you will definitely get another model instead. Is this consumer fraud? Thirdly, on the last day, we filled up the gas to the original level when we picked up the car. We drove from the Wine Museum to the Black Sand Beach and then to the airport to return the car, covering no more than 20 kilometers. We added 10 euros worth of fuel, and the gauge didn't move. We added another 5 euros, and it still didn't respond. We suspect the fuel gauge might be broken. Adding fuel worth approximately 130 RMB for 20 kilometers with no change in the gauge is suspicious. When we returned the car, we explained this to the staff, but they pretended not to understand and eventually charged us an additional 10 euros. Very dissatisfied with this rental experience.
The car was far below expectations. We did not get the model hired. The car was old (58k kilometers) holes and stains on the seats. Clearly we got the oldest car on stock. No value for money. I will not hire there again
About QEEQ:8.0/10
Booking worked well ,on par with other sites. Did not notice any price drop protector
Wish the directions for where to get the shuttle for the ride to the rental car place was a little bit more clear than it was. The ride to the car rental place is about 10 min from the airport. The person at the counter asked us where we were going and warned of us the area we were driving. Great Advice. Loved the fact the this was a 24 hour rental agency.
“Very nice and professional service at the office while pick-up.”
About Autounion:8.3/10
Only negative thing was that it was very difficult to find the pick-up location. It took over 30 minute after one guy from the other company helped us out. Please share this information clearly.
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