From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6265752313
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6265752313
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CAR RENTAL REVIEWS ON ACE AT SAN JUAN AIRPORT, SJU

Average rating on ACE at San Juan Airport: 8.3 /10

Nelson E Pantoja

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, Jul 10, 2019
“Excellent service of the counter staff!”
About ACE: 10.0 /10
The counter staff agents were very helpful and polite. My experience it was great! Thank you very much!
About QEEQ: 10.0 /10
I'm so thankful with Easyrentcars.com I got my discount and I love this platform. I will continue recommending Easyrentcars.com to all of my friends! Thank you very much!

JG

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, Jan 1, 2020
“Easy, recommend”
About ACE: 9.7 /10
I always use Charlie car rental/Ace. I just wish that as a regular customer there would be better deals or specials. I've rented from Charlie/Ace at least 5 times this past year. It'll be nice to have some type of bonus.
About QEEQ: 8.0 /10
I like Easyrentcars.com. It did save me some money.
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T.Mitchell

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, Aug 14, 2019
About ACE: 10.0 /10
Easy to get to great price very good service
About QEEQ: 10.0 /10

L.Rodriguez

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Wed, Apr 28, 2021
About ACE: 10.0 /10
Recommended. No surprise fees or hard sells—BE SURE TO READ THEIR RULES. Kind employees. If you don’t bring a copy of your coverage for the car itself and for liability don’t blame them for you not reading. You’ll also slow the line for everyone else.
About QEEQ: 7.0 /10

MO

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, May 21, 2019
“Charlie car rental in Puerto Rico will force you to pay an extra $8 a day for a toll pass -No tolls!”
About ACE: 5.0 /10
Finding the correct shuttle was very frustrating. I called Charlie car rental and was told - just look for a white van. The second time I called he said I had the wrong car rental.
About QEEQ: 8.0 /10

Alice M.

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Economy | Hyundai Accent or similar
Reviewed: Tue, May 14, 2024
“Great Car and Customer Service/ Missing Apple air tag”
About ACE: 9.0 /10
The people were kind and courteous. The car was great, clean, and perfect for what we needed. They got us checked in and out super fast. I enjoyed renting from them. Definitely, will use them when we go back to PR. On a separate note: I did have an Apple Air tag on our keyring that I forgot to take off. I did call twice and no one could find it, even though it pings that it's at the car rental location. I'll call again to see if they found it.
About QEEQ: 10.0 /10
I love the price drop! Cheapest car rental I could find! It was great.

A.Negron

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Thu, Feb 28, 2019
“Car was exactly what I was looking for, plus price beat all other competitors for that week.”
About ACE: 9.7 /10
Was presently surprised when I found out Ace rental in Puerto Rico was Charlie since prior experiences with Charlie rental were always excellent!
About QEEQ: 10.0 /10

L.Santana

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Thu, Feb 2, 2023
“Not to bad”
About ACE: 7.0 /10
Car could be more clean.
About QEEQ: 10.0 /10

D.Hernandez

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Apr 11, 2019
About ACE: 5.3 /10
The van was wrecked and had not been repaired before it was given to us so it was in bad shape. They did not mention this to us, so when I went back in to ask him about it, he said there was a card inside that showed the damage so we wouldn't be held accountable for it. They also charged us a 20.00 service fee for tolls that wasn't mentioned when I booked the van. They try to get you to buy what they call unlimited tolls for additional 79.00. From prior experience I can tell you that that's way to high. I drove all over the Island for 10 days and went through numerous toll booths the whole time I was there and my total for tolls only came to 34.00. Luckily I knew this from past trips.
About QEEQ: 10.0 /10
The process was easy.

G.Navedo

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Sun, May 19, 2019
“The price was different when we got to Ace Rent a Car”
About ACE: 7.3 /10
Price was different when we got to Ace Rent a Car and we pay a deposit on Easyrentcars.com that didn’t count on the rent place. So, we lost that money.
About QEEQ: 10.0 /10

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Sun, Mar 21, 2021
“Great car rental experience”
About ACE: 10.0 /10
Great
About QEEQ: 10.0 /10
Excellent
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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Sat, Sep 7, 2019
“Customer service was good..Experience was ok. App is a little confusing.”
About ACE: 8.3 /10
Customers Service was very well.
About QEEQ: 7.0 /10
the discounts Could be a little confusing

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Sat, Jun 1, 2019
“Great but could bve better”
About ACE: 7.7 /10
Too long of a wait at the airport for pickup (>30 min). This should be improved.
About QEEQ: 8.0 /10
None. A breeze to book the car.

H.Bhatia

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Sat, Jul 20, 2019
“Rental company charged us extra”
About ACE: 5.0 /10
They charged us extra daily fee over and above EasyRentCars fee

C.Berkhin

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Sat, Jul 13, 2019
About ACE: 9.7 /10
Wish the car had power locks.
About QEEQ: 10.0 /10

I.Oliveras

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jun 24, 2019
“Dont cover all my needs”
About ACE: 7.0 /10
After I need a car more time Its so expensive
About QEEQ: 8.0 /10
Need keepgoodvoffer

G.De Jesus

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Compact | Toyota Corolla or similar
Reviewed: Fri, Sep 16, 2022
“Great experience.”
About ACE: 10.0 /10
Excellent.
About QEEQ: 10.0 /10
Excellent.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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