CAR RENTAL REVIEWS ON ACE IN HAWAII - OAHU ISLAND (HONOLULU)

We had 7 people and the Dodge Caravan was perfect to get us around Hawaii. The staff are very friendly. No problems.

Easy to use the site and the cost was very cheap.

We didn’t get small car as we booked- they didn’t have any and we received suv which we had to pay suv fee and more in gas and harder parking .

i was a little worried about my rental because of a bad experience with another company in april. ace was great. the shuttle from the airport was wonderful, the pick up agent was efficient and was quick to get us in an out. the car itself was fine. the drop off was smooth and the shuttle back to the airport was great.

nice and easy to cost compare vehicles and look at the different ratings for each of the companies. overall, it was smooth and easy.

Car alignment was off quite a bit. Otherwise the condition of the car was excellent! Fast pickup and drop off. Shuttle from airport was great too! Some of the best customer service experience I've had. I highly recommend renting from this business!!

The car was awesome. We were able to get the car quick and start vacation without any trouble.

Good

Good

The computer program was down and so all the paperwork had to be done by hand. The staff was apologetic and were very helpful. We did end up with a small SUV which was fine. It took quite a while and the office was very crowded. When we were ready to drop-off, we couldn't find an address or phone number or even the name of the company anywhere!! We finally found the place on the internet.

Service was really good. Was a a bit worried when I got in as the location is in the industrial park and it's really small, but I got what I asked for and they didn't try to upgrade me.

Got what we wanted.

Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.

車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、

安く車を借りられて満足しています。

I was a tiny bit worried because there were dents in the car and the policies seemed strict, but as long as we didn't have any issues with blame later, we didn't mind dents, particularly with such an affordable rental. The car worked fine and the experience was smooth and I would definitely use them again.

Smooth and simple