CAR RENTAL REVIEWS ON SURPRICE RENT A CAR AT WARSAW CHOPIN AIRPORT, WAW

Great experience as usual, highly recommend this company, stress free rental

The car inside was not very clean, bad smell. There was no windscreen washer fluid. The tank was not full as in description of booking. The car had some unmarked scratches at the pick up. When dropping off, they tried to blame me for a scratch which had already been there. After pointing that out, the person kneeled down and found a small scratch underneath, however they don’t do that during pick up. They quoted me about €100 plus €50 admin fee ??? where a touch of T cut would polish it off. Completely disappointing.

Very pleased with booking. Especially with the Price Drop Protection. Highly recommend.

Everything went smoothly. Customer service was good and we very enjoyed our car experience! Car was excellent condition and couldn't fault a thing!

The price was very competitive and we will definitely be using your services again!

The car was new and excellent and it was in a higher category than booked. Pickup was perfect. At return, the agent declared that the vehicle was scratched although it was returned in perfect condition and the scratches were imagined. We took photos and will vigurously contest the charges.

Very easy to book, with complete information. I hope that Easyrentcars will properly take care of the renters pretention for non-existent scratches.

very friendly counter staff, highly recommended

The staff are very professional, in line with Schengen standards.

Staff not amiable. They changed manual car in automatic car without ask me my opinion. 40 zlotys of charges because I use à débit card.

Perfect

Rien à dire, tout était parfait. Merci

I’m very happy with the company, I’ve had a new car and great customer service, highly recommended

Great website, highly recommended

Good experience, helpful staff.

Car location at the huge multi storey airport car park is bit confusing hence long pick up time. Signposting from car park lift to the Surprice's parking lot would help.

Easy and user friendly

Scam