We arrived at the airport and phoned to be picked up got straight through and was advised would be 20mins due to a delay with international pickup these things cannot be helped and the driver kept ringing us with updates how long he would be and was very apologetic he was very friendly and put our bags in car for us and gave us heaps of tips where to go he was lovely . Same with the drop off person he was very friendly I would definately use this company again for the customer service outstanding. We also got an upgrade to a prestige car at no extra charge very happy with our experience and would thoroughly recommend people to use them.
“It’s my first time renting a car, and I’m extremely pleased with the process.”
About City centre car rentals:9.3/10
Friendly staff! Excellent service.
Do note, they will require you to pump petrol again at the servo near the car rental, and pass them the receipt for verification.
About QEEQ:10.0/10
I think it’s quite user friendly.
Prices can be more competitive thou.
The car exceeded my expectations and was perfect for our weekend getaway
The staff were excellent and went above and beyond to drop us at the airport after hours !
“It was good but could have been better if city centre rental does not charge by mileages.”
About City centre car rentals:8.0/10
The car was of good quality. However, we have to pay by the distance we travelled when using the car, which i think shouldnt be the case as majority of the tourist rent car to travel out of the city which could cover quite an amount of distance. we were give 200km for two days and additional $0.25/km. As we all know that travelling to e.g pinnacles dessert then to lanceline dunes etc already took about 200km. So that being said we definitely have to pay for extra KM as we have another day to spend. So in our case we used a total of about 600km for 2 days which cost us to pay additional $105. Which i think is not worthy as it does not cover the renting of the vehicle as well. Hope that the company can look into this matter and adjust their pricing or policy accordingly.
“Last minute change of car, due to unforeseen circumstances, they gave us good deal for daily rental”
About City centre car rentals:10.0/10
Really appreciates the good deal on the last minute change of car! Which allowed us to rent longer then what we attended to, and good recommendation on where and what to visit in perth and margaret river.
The car was only one year old and a lot better than I expected for a cheap rental. It was in immaculate condition and easy to drive. The customer service person was helpful and gave me a phone holder for free. Picking up the car was easy and we were out of rental place within 15 minutes. Pickup from the airport was a 10 minute wait but there was good communication and bought a coffee and was happy waiting. Overall a great rental experience thank you.
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J.Lam
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