Counter staff quick, polite & efficient. No pressure to obtain added extras. Car was comfortable & reliable. Drop off couldn’t have been simpler. Would recommend this branch of Alamo to a friend.
About QEEQ:10.0/10
Would not hesitate to book through easy rent cars again.
Upon arrival; it was the fastest pickup yet in 8 years time at a car rental. very efficient staff over there at Sansford.
The car in this case a Dodge Caravan, has issues with the automatic shift. Often the engine does not respond when you are over 50MPH and try to speed up. you need to lower speed and than gas-pedal again.
I looked it up and it is commonly know for the dogde caravan.
Maybe next time i'll take a toyota or a nissan.
It is of course not Alamo's fault but a general issue with the dodge.
We chose a Ford Escape but wish we hadn't selected that particular vehicle. It made a noise when full lock was applied and when the vehicle reached speeds between 45 and 65 the interior noise (combination of road and engine) was really loud. The noise was similar to that when in a jet airliner and you're sat near one of the engines. We only noticed it on the 2nd day and should really have taken it back, I guess we didn't because it would have taken time from our holiday.
About QEEQ:10.0/10
Difficult to comment, I booked online and everything went smoothly.
Overall excellent experience with everything. If really want something that it can be improved it would be a better signage for the drop off. Alamo is a kind of the last rental car business and entering the airport there is no a clear signage. I was about to enter a wrong one.
About QEEQ:10.0/10
Very easy to rent an love the price protection although it did not happen for me.
Arrived at the desk with only one other person in queue and was served very quickly. The whole process took no more than 5 mins and I was offered a selection of about 10 SUV's to choose from! Because of a change of plans we needed to return the car to a different location at short notice and it was not a problem and no extra charges. The whole experience was very satisfactory.
About QEEQ:10.0/10
After much research we found the cheapest deal on the internet for the car we wanted on our dates with Easyrentcars. We didn't use the price drop facility as the prices only increased after we booked. A very straightforward experience. I have used them in the past and will use them again in the future.
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