Very poor experience. The rental platform promised a 1400KM driving limit, but charged extra for 700KM. After a long appeal, the customer experience was terrible with serious unexplained charges!!
The service attitude was decent, though there was only one person at the counter. When picking up the car, the staff informed us that the BMW 3 Series we reserved was not available and arranged an Audi A4 without our consent. We later spoke to the store manager who helped us get a Mercedes C180. Additionally, no one guided us during pickup; we searched in the parking garage for a while.
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Mirabelle Ingersoll
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Pay for Car Rentals with Crypto