CAR RENTAL REVIEWS ON AVIS AT HARRY REID INTERNATIONAL AIRPORT, LAS

Pickup was very smooth!

The hall is quite spacious, and there's no need to queue due to few people.

No lines early in the morning

Extremely dissatisfied. Unjustified charges. I initially prepaid over $800 on the rental platform, but an additional $200 was charged at the hotel for insurance and an extra driver. When returning the car, they demanded another $300, claiming it was for one-way rental and additional driver fees, which I had already paid during booking and pickup! The staff was rude and told me to contact the rental platform's customer service. Terrible experience!

Excellent rental company, highly recommended.

Had to wait in a long line

I don't understand why I was charged USD 96.11 at the return even though I paid in full to the car rental website.

The waiting time to pick up the car was quite long. I wanted to book a Ford SUV, but ended up with a Mazda SUV, which was a bit disappointing.

The return address provided was incorrect, causing me to miss my flight. This has never happened before in my previous rentals.

I booked a Ford Focus but got a Nissan SR instead. The trunk can't even fit two suitcases.

Overall, quite satisfied. Returning the car was very convenient. When I mentioned I didn't want extra insurance while renting, the service staff left, making me check the contract by myself with no one to ask questions. She returned only after I had signed the contract.

Highly Efficient

Very fast processing speed, quick operation

At the time of pickup, I clearly stated I didn't need any additional insurance and asked what the $137 was for. The clerk said it was a deposit that could be refunded. Since previous rentals involved prepayments, I didn't pay much attention. However, when I was charged, it turned out to be an expense, not a common $200 prepayment. I later discovered the bill included road assistance and some highway insurance, which were abbreviated and hard to understand.

Picking up and dropping off the car was very easy.

Short queues. They give you the car location, and you take the car by yourself. You handle everything independently.

Although the queue at the counter was a bit long, the procedures were quite fast, and picking up the car was very convenient.