CAR RENTAL REVIEWS ON BUCHBINDER IN VIENNA

The staff were friendly, and they upgraded our car upon arrival. When we returned the car in the early morning, there were no staff present, so we parked it in the designated spot and left the keys. The deposit refund process was smooth.

Not satisfied with the downgrade. Got a Ford S Max.

Many hidden fees, a lot of charges that are unnecessary. Extremely unhappy. The bill was vastly different from what was shown on the rental platform. Do not recommend this company.

The service staff in Austria were really patient. My English listening skills aren't great, but they explained everything to me repeatedly. Not bad.

Great! The car was upgraded to an Opel station wagon with automatic transmission and diesel engine. The power was impressive, and it was a good experience.

Overall, it was quite good.

After landing in Vienna, the car rental counter at the airport was not far. The process was relatively quick. I booked a Polo, but since they ran out of cars, they upgraded me for free to an Opel station wagon. Paid a 1200 Euro deposit, which was lifted the next day after return. Overall, very satisfied with the service, and the process was straightforward.

Satisfied with the pick-up and exchange services.

Good, fast and professional service with a free upgrade.

Everything else was fine, but it's very inconvenient that no one was there to assist at the airport.

It was okay, the staff was patient and communicated in English. They recommended insurance, but I had already purchased it on QEEQ so didn't consider it.

Pick-up was convenient. However, the return process was not. The service provided by an Eastern European was extremely poor.

No Chinese language support.