Very pleasant people and the car was really excellent, much better than I anticipated with extras that I hadn't asked such automatic gearbox and GPS navigation. Only problem was that they didn't provide drop-off information and it was hard to find the place
About QEEQ:10.0/10
No problems whatsoever, good price, good information.
“Budget has good value, but they take any opportunity to charge exorbitant amounts for small damage.”
About Budget:8.0/10
They charged me 188.90 euro for a small scratch on the rim of the front right wheel hub. The amount is exorbitant, but I am also not sure that I did this. I never parked beside a curb. Unfortunately, I didn't pay enough attention to the hubs state when I received the car and I couldn't prove that it was there already. Bad experience.
The rental company did not inspect the car carefully, and they blamed previous scratches on me. Thankfully, I took photos and am currently appealing. Everything else was fine.
The rental company required an international driving permit upon arrival and wouldn't rent the car without it. Finally resolved the issue by contacting the rental service's customer support.
As you can see from my reservation, I booked a Medium SUV | Toyota C-HR or similar, however, upon receipt I was given another car - a small Toyota Corolla hatchback. I specifically booked an SUV, since my height is 195 centimeters. As a result, 8 days I was cramped in the issued car, and I did not receive a price reduction for another car. I did not understand on the spot since the issuance of a car so took a long time, the reservation was at 11:30 a.m. but I received the keys only at 12:50 p.m.
disgusting!
“The cas is good for price but the counter of budget have proble with attractive price of easyrentcar”
About Budget:7.0/10
Problems with the booking, the staff of Budget didn't accept the booking. They told this price cannot sale and take a lot of time to call back to Easy rent car staff and budget, brussel
I have to re schedule my plan.
About QEEQ:9.0/10
Nice staff and good help but when I complaint with the above problem, No good offer to reimburse my time loss, just only offer coupon code which I cannot use it on deadline
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