“Bad experience, vastly overcharged. Will not book through easyrent again”
About Budget:7.3/10
The wait for pick up was very long with no waiting area. The agent who served me did not clearly explain the rental agreement and I was wrongly charged 350 euros more that what I was expecting as additional extras were added without explanation. Agent at the drop off was sympathetic to my circumstances, but unable to help.
The check at pickup to reconcile the faults in the car beforehand were not done at all.
Also the document I signed at the drop off was not sent to my email
Terrible experience. They added insurance and roadside assistance without any reason. When you sign the contract, read it carefully! Many parts are written in abbreviations, which they just add without clear explanation. Really bad experience.
annonce tout compris pour 120e lors de la réservation en ligne avec taxe comprise etc et prélèvement de 100e supplémentaires une semaine après la restitution avec explications évasives,
aimabilite de la personne a la prise du véhicule a améliorer
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O.Lau
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