BUDGET CAR RENTAL REVIEWS IN NETHERLANDS

Used them before and overall very good service and cars.

Will book and recommend any time if need a car rental in the future.

Like: Service was good quick checking
Dislike: Finding the location was not easy as the logo of the budget car was so small even the other rental cars office could not help me but at the end airport information desk helped

When picking up the car, I found that the fuel tank was two notches lower. It's the first time I've encountered this, but I was too tired to go back and argue with them.

Staff forgot to inform of road closures in airport, so returning the car took an extra 1/2 hour to find returns. But otherwise very efficient.

We booked mini C1 car and we ended up driving citroen c4 spacetour. Lady at desk asked us how many people we rent a car for. We told her that just for 2 of us and that we do not need navigation. And as a result we got car for 7 people with navigation.

The charges were unclear and there were duplicate charges. This is also a problem with the car rental platform, as it showed that all fees except the deposit had been collected. However, upon arrival at the car rental company, I was charged an additional 470 euros for an order that included insurance costing over 1,000 yuan. Very frustrating. I advise against using such rental intermediaries; they are deceptive. Next time I travel abroad, I'd prefer to rent a car directly at the rental site or book through the car rental company's official website. While the prices might appear higher, the total cost is actually clearer and often cheaper. This was an expensive lesson learned.

Budget was great. Nice new car, however there was a technical glitch and it got a flat battery and then it took half a day to get sorted out.

Like: Picturesque villages, good highways, touring Giethoorn.
Dislike: Rental car experience was efficient and convenient. There wasn't anything we didn't like.

Charged an extra day's fee for being one hour late.

The process was very smooth, and the service attitude was excellent. It was an impressive car rental experience. Additionally, using online translation documents facilitated the rental process, which might be helpful for future customers.

A month after returning car and hit with an unexplained bill, just self inflicted damage, I have photos and videos before and after and no damage was inflicted. Emailed budget customer service and no response, 3 weeks and counting. Desparate behaviour by a once reputable company.

Exceeded expectations eg GPS added - very informative and helpful staff

Very satisfied

Several items of damage were not noted on the hire paperwork. I pointed these out when I picked the car up, and although the paperwork was updated manually Budget did not update their records. When I check the car back in, I was told the car was fine and shown the way to the terminal. I was subsequently charged approx €400 for the damage I had previously pointed out. This seemed a little sneaky - no discussion at the car, no email advising the reason for the debit on my credit card. I have discussed with Budget and been advised that I should get a refund in approx 3 weeks. Disappointing.

The front desk service was quite friendly, and both the pick-up and return processes were efficient.

I have confidence in my driving skills, so I only purchased basic insurance. However, I was required to pay a fee of €143.37 when picking up the car. The staff explicitly told me this was a deposit. When I mentioned that other car rental companies usually require a deposit of €1000-1500, the staff said: 'We only require this much.' During the entire rental period, there were no accidents. However, I received an email stating that there was a scratch on the bumper, with a repair estimate of €170. If I accept the charge, they will deduct it from the deposit, and the rest will be waived. If not, they will charge the full repair cost later. This whole situation is filled with doubts, it seems that this rental company sets a trap for unsuspecting customers. Moreover, the said scratch is on the black plastic part of the bumper, and they did not provide a complete picture of the front of the car, only general and paint-damage photographs as we usually take.

Like: very nice car , nice staff
Dislike: in booking says car is booked Seat Alhambra but received other which has less space for baggage

The experience at Avis was very good. the staff was good and they gave me a car in good condition

clauses (like KM limitation) were clearly mentioned, which helped in the hassle free booking

Excellent and attentive service

We arrived at the counter at 6 AM, but had to wait until they started working at 6:30 AM.

Like: They upgraded me to a bigger car
Dislike: Car wasn't clean , not washed but whiped whit a cloth.