CAR RENTAL REVIEWS ON EUROPCAR IN HOBART

The staff in Hobart were great and the digital systems worked extremely smoothly - great experience. There were no staff to drop the keys off to in Launceston and no instructions at the counter, we were advised where we could drop the keys by another companies agent.

Great service and price.

The vehicle had a mark on the front bumper which was I picked up on and the agreement paper work needed redoing to add this. Still a little bit of rubbish in the compartments. Otherwise Excellent staff.

Thanks for the great price.

Overall a great experience, they were even kind enough to let us leave our bags for a few hours prior to picking up the car and dropping off at the airport at no extra charge!

counter staff speaking speed need slowly because we are Chinese.

Installed wrong child car seat

Needed to change my pick up time, leading up to my trip. This took 2 calls to arrange & 1 call to confirm. Insurance cost was also very high.

Customer service but slow when you just want to jump in the car and go. He did have issues with the printer. Clean car, good choice but issues with one tyre with a slow leak I think which I reported on returning the car. Signs for returning the car at Launceston airport need to be bigger and in more of them. There were 2 or 3 cars like us confused as to where to go.

Excellent and would use you again. Price exceptional. Would recommend you to family and friends.

Overall we had a great experience. We had an issue with credit/debit and load and go cards both on pick up and drop off which was inconvenient and we were given different information. It was resolved well by the staff but it was inconvenient for us as customers.

Staff was professional and car pickup process was quick and easy. Car condition was excellent.

Very good and easy to use.

Simply Excellent experience and service end-to-end by both Europe Car and Easyrentcars !!

Simply Excellent experience and service end-to-end by both Europe Car and Easyrentcars !!

Car was great. Staff at pick up, Hobart and drop off in Launceston were excellent. Very efficient and enjoyed speaking with them. It was a perfect experience. The vehicle was in pristine condition and was a joy to drive.

There were $10 admin fee when we picked up the car, it’s not much but I don’t like any hidden fees.

Counter staff were very helpful and efficient.

The car performance is great. Clean. Was expecting to have Android Auto which is basic in many cars.

While booking would prefer to have an option to choose the zero excess from the provider (Europcar).

Desk staff tried to upgrade us to an SUV. Normally that would be lovely but it wouldn’t have fit our three car seats. It was a lovely gesture. We would have upgraded to a full size 4WD Or people mover if one was available.

Price drop protector saved me $50. Easy website to navigate.

Excellent car and excellent service

Car exceeded expectations

Easy and straight forward. No hassles.

The car was below expectations. Not similar to a corolla. It was a European model with all controls on opposite side. It was not a well designed car for Tasmanian roads and did not handle smoothly on the windy roads. Having driven a Corolla for many years this car did not meet my expectations at all.

Have representative at Hobart Airport car park drop off, all other companies did. We had to ask another company what was the situation with Europcar.

Car was better than the one booked

Smooth transaction