CAR RENTAL REVIEWS ON EUROPCAR IN AMSTERDAM

I returned the car in perfect condition but the man inspector of the vehicle was slightly sharp and not very personable.

They changed their attitude immediately when I asked why the deposit in Germany was 300 euros while it was 900 euros in the Netherlands just because I didn't purchase Eurocar insurance. Their attitude was extremely bad, filled with contempt for Chinese people. When I couldn't hold back my anger, they became silent and awkward. I was very dissatisfied. The most outrageous part was when I asked about the late return calculation, they initially told me that if I exceeded the time, it would count as one full day. But when I asked again, they mentioned there is a half-hour grace period. Later, when I checked the contract, it stated that for the first 5 hours, it would be calculated at 20% per hour, indicating deliberate deception. I have rented cars in Europe and the U.S. many times, but this was the worst experience. However, the return process went smoothly, and the small Peugeot 208 I rented was in decent condition and was a new car.

Good customer services.

Easy to book.

Excellent in car continueation

Staff is friendly. They are no full coverage for car. If possible we should by it till booking with EasyRentCars

Excellent

Great service

Arrived an hour early, but couldn't pick up the car.

Whole process exceeded my expectations, excellent, quick and easy to deal with.

Pretty good, online responses are quite prompt.

Very satisfied

Great service

Night lights did not work in the car

New and Very clean car, Fast pick up and return. RECOMMENDED.

Very good price with full insurance, Recommended.

Long wait for car to be ready once registered at counter. Still waiting for an invoice

Easy to use and accurate

The car we rented was in excellent condition. The employee who delivered the car to us in Amsterdam was very attentive and helpful. Even though it was a local holiday he picked us up and delivered the car after the car rental had already closed. This made the difference for us because we would lose hotel reservation and time in case we had to come back later the other day to get the car. On returning in Zurich the staff were also very attentive.

The experience in renting a car with the company was excellent. The entire online procedure was very easy and safe. While no other company provided Vans to deliver to our destination Easyrentcars.com managed and with an excellent price.

Did not get the car I booked, I was told it would be more expensive !!!!!

Did not get the car I booked.

Everything was good

Car did exceed my expectations, very nice little car and fuel efficient too. Staff were very helpful!

The staff at the rental counter were extremely rude! We wanted to add full insurance to lower the deductible, but they told us it wasn't available! In the end, we did have an accident and had to pay 850 euros! We will never rent from this company again!

Pick-up and drop-off instructions were clear, but it was frustrating to receive an email from the company 3 days later about an additional fee for all-season tires.