CAR RENTAL REVIEWS ON EUROPCAR IN BRUSSELS

Because the Golf model I reserved was unavailable, they upgraded me to a Golf 7. No need to queue.

Like: I don’t know whether they always give new car but our car is only 5 kms. The staff was in take up were so kindly and they helped us so much.
Dislike: The only thing that we didn’t like is drop off office. There are so much people who was waiting at office. The person who worked on drop off office helped us. People try to catch their flights that include international flights so rental company must increase worker number at this office.

There were not many people in line, but it was still really slow, and they kept trying to upsell more expensive cars and insurance. When they realized I wasn't interested, they stopped explaining the important details. They only answered questions when asked and not very clearly.

Completely irresponsible.

Great company

Great website

Le personnel est très agréable

Was granted with excellent upgrade

Friendly staff, easy to check in and pick up the car.

all the information are really clear. include offering the car insurance, easy to use

Satisfied

I am waiting for the no notice additional charge investigation and refund from office manager now. Please let me know it soon.

Great car, nice and helpful staff!

Everything's so smooth! The only thing I could think of is that list of similar models be provided for customers' reference on the booking page.

The folks at Europcar were perfect. Car was ready when we arrived, and return was quick and easy.

Didn't get the car, so can't evaluate.

Needed to pay more on pickup for winter tyres...

They are my favorite agency in Brussels, and this location and staff are top. Keep up the great work!

I always find this site to be easy to use, honest with prices, and offering the best deals.

Europcar is great. We used it in the past too and it was always perfect

We discovered easyrentcars and it is great. We will re-use it in the future. Customer service very reactive with quick responses, very good prices and possibility to add insurance and other options very easily. Perfect!

The service exceeded our expectation. Nice and clean car, helpful staff.

Very smooth and hassle free booking at the mobile app. The insurance provided was comprehensive, though never claimed.

Yes

Excellent service. The only problem is that there were no children seat to rent at the office.

Excellent price.

Like: all was good , except in brussel pick up the car was not clean then they cleaned it while i was with my family waiting? this strange for me from europcars rentals because i rented before many times ?
Dislike: every thing except above comment