The car wasn't completely cleaned inside, trash in the storage compartment between the front seats. The car was in need of an oil change and service as indicated on the dash each time the car was started.
En principio nuestra hora de recogida fue a las 22:00 , y puedo decir, que cuando llegue estaban ahí para atendernos, muy amable, cordial, y clara en cuanto se refiere a la información.
Muy contentos por el servicio, la rapidez y sencilles , por delante. Lo recomiendo y repetiría .
About QEEQ:10.0/10
Debo decir que tenía mis dudas, porque es la primera vez que utilicé está aplicación. Pero me complace decir que nuestra satisfacción es de 10. Recomendable.
“Mauvaise voiture, Europcar prélève de l'argent sans raison...”
About Europcar:6.7/10
Je n'ai pas eu voiture que je voulais, et à l'accueil ils n'étaient pas arrangeant.
Ensuite ils ont prélevé beaucoup trop d'argent et j'ai eu du mal à tout récupérer...
Cela dit, la voiture fonctionnait bien et etait très propre.
“Great vacation starts with a good rental car pickup.”
About Europcar:9.7/10
The vehicle was perfect for our needs. The pickup was very long, and was glad I had my paperwork Easy Rent emailed. The counter person first said I had no reservation, then kept telling me I had no insurance, so I could prove it then kept trying to upgrade services. I had reserved a manual and she kept pushing for an automatic upgrade. I said no, both my husband and I were comfortable driving manual. Turns out they only had one vehicle and it was an automatic when we got in.
About QEEQ:10.0/10
Booking was easy, great search features and vehicle descriptions.
The rental location is 2 kilometers from the airport arrival hall, and the price is ridiculously high. This rental had very poor value for money. Over 600 per day for a compact 7-seater, and it's manual transmission. Ridiculous.
We are still waiting for a final statement, showing us, if any, additional charges, etc. When we arrived back at the drop-off, we were not given the final statement. I just assumed that this would be sent to us via e-mail. This still has not happened. We had a deposit put on the car, and also we paid for the toll across the Oresund Bridge between Denmark and Sweden. This is not a big deal, I would just like to see a copy indicating the final reckoning. Thank you.
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