Hertz need to review their checking of AdBlue in their diesel vehicles and I would advise customers to check the level of AdBlue before taking over the car. With the vehicle we received the AdBlue low level warning light came on the first day we had the vehicle, although it only cost us 12 Euros to fill the tank I would have expected that the vehicle would have had enough AdBlue in it for our rental period.
I am not happy with service provided by hertz employee. They tried to charge me for damages which were already on the car on the day when I rented vehicle. I reported damaged to the hertz on pick up date to service assistant and the lady with unprofessional way didn't want to make picture or notes of the extra damages. After all they wanted to charge more than 500€ for scratches! I am highly do not reccomend this branch in Sardignia and will for sure never ever rent the car with them!
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M.Lord
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