CAR RENTAL REVIEWS ON HERTZ IN CHIANG MAI

The staff's English is average, and it's hard to understand them. The car model we booked was unavailable, so they replaced it with a VIOS, which had four or five scratches. When returning the car, they did not inform me about the scratches or any additional charges; they simply told me everything was fine, and I could leave. They also did not provide any damage assessment report or receipt for charges, resulting in me not having the necessary documents when I applied for compensation on the car rental platform after returning home.

Great service and good vehicle condition

I hope there will be staff at the return point to assist. I only saw workers from other companies, but none from HERTZ.

Very good, great attitude, very patient!

The rental counter is at the other end of the airport; both pickup and drop-off are at the airport, which is quite convenient. Traveling after renting a car is indeed much easier. For places like Doi Suthep, the Night Safari, and Maesa Elephant Camp, it is better to drive yourself for more flexibility in timing. The road to Doi Suthep is winding, and taking a songthaew would be extremely dizzying. We originally planned to visit the White Temple in Chiang Rai, which was the main highlight of this car rental, but we had to cancel the trip as the elderly didn't want to travel that far.

The procedures were very simple, and the process was very fast. Overall, it was a great experience.

Hertz's airport location is easy to find, and both pickup and drop-off are convenient.

The service from this global company is excellent.

Service is professional and efficient. Picking up and returning the car is simple. Basic English conversation is required.

Good service attitude, simple procedures, and enthusiastic staff. Whether it was a girl or a boy who handed over the car, they were very nice and deserve praise. I will choose QEEQ next time.

It's located inside the airport, making both car pickup and return very convenient. There's also a gas station outside, so refueling before return isn't a concern. The staff were friendly. Although we took a long time due to check-in, they didn't mind.