CAR RENTAL REVIEWS ON HERTZ IN PARIS

Long waiting time aside, they insisted on giving me an upgrade saying my two suitcases wouldn’t fit in the Fiat 500 I originally booked. They wouldn’t even let me check the car. Instead, they forced the upgrade and charged me an extra 25 Euros per day, claiming it was a good discount, which doubled my original cost. I had to accept it because I was in a hurry. I chose to return the car in downtown Paris. The train station is in an underground parking garage, but this was not mentioned on the document. I ended up driving around Paris streets several times.

Good service

The service was quite good.

Average.

The service provided by the lady at CDG Terminal 2F was excellent. The new car had an odor, and she helped us by contacting her manager for a replacement. We are very grateful to her. Initially, we went to Hertz at Terminal 2E, and they said there were no other cars available.

Good

The service attitude was just average.

The service in general was okay, but they didn't provide the model we originally booked. The substitute model was much uglier, or we would have to pay extra for an upgrade.

The staff were quite diligent and responsible, which left a good impression.

Clean and hygienic, easy to find!

Everything else was great! I booked a Golf but they gave me a Renault Clio, which was nice! It felt great to drive! However, finding the return route in Rome was really tough. The garage is on the seventh floor of the parking lot with no signs at the entrance. I missed it and had to navigate a lot of one-way streets before finally finding my way back. So frustrating!

Great service

Convenient pick-up, free self-service child seats.

The service was good, and the process was swift and efficient. However, there was no feedback on the items left in the car, which was a bit disappointing.

Well-known company, reliable

The city center location is near the Louvre, the service was quick, and the staff were very friendly.

The car was good, just didn't know how to shift to reverse gear, had to ask a local to find out

It's okay.

High efficiency

Most of the staff are excellent. A few individuals had some issues.