CAR RENTAL REVIEWS ON MODI IN ATHENS

Very bad

Had to wait a long time to pick up the car, with no clear indication of where to pick it up. The car was very old, having run nearly 160,000 kilometers. After running for five days, the front bumper fell off due to old damage being aggravated by vibrations, even though there were no collision marks. We had to use duct tape to keep it in place and complete our trip. Reported the situation to the person receiving the car when returning it, but he didn't offer any solution, just took a photo and drove off. It's been two months without a response. When contacted, they sent a list of charges, including repair fees, over-limit mileage fees, and cleaning fees for the duct tape marks, totaling exactly my deposit. This is an appalling tactic! After repeated contacts from Zuzu Car, they refunded the over-limit mileage fee of 38 Euros but still charged the 99 Euro cleaning fee! Zuzu Car couldn't do anything more. This company, Modi, really tarnishes the image of Greece, leaving us deeply disappointed.

I waited for a long time when picking up the car and had no idea where to go. The car they gave me was very old, having run nearly 160,000 kilometers. After five days, the front bumper, which had pre-existing damage, came loose due to vibrations (without any collision marks). I had no choice but to tape it with packing tape to continue my journey. When returning the car, I reported the situation to the attendant, who just took a photo and drove off without telling me what would happen next. It's been two months with no response until I contacted them and received an invoice. The invoice included repair fees, excess mileage fees, and a cleaning fee for the packing tape marks, totaling exactly the amount of my deposit. This is extremely shady! After multiple contacts through the rental platform, they refunded the excess mileage fee of €38, but the so-called €99 cleaning fee remains unreturned. The rental platform was powerless to help. This company, Modi, has seriously tarnished the image of Greek hospitality, leaving us deeply disappointed in Greece.

Time lost for check-in. Ideal to check in directly in airport

The overall service experience was terrible. The pickup location was very far away. After returning the car, they charged us over 200 euros: more than 100 euros for excess mileage, 40 euros for cleaning (even though we had cleaned the car ourselves), and 40 euros for airport parking. When we asked them to provide photos of the car's interior and the parking bill, they could not. They also claimed the airport parking fee was for a violation, but they couldn't provide any violation notice. So avoid renting a car from here; it's easy to get scammed.

They charged extra for insurance, the deposit was too high, and the refund was too slow.