“Thank you for picking me up from the airport and also thank you for them wanted to dropped me off.”
About ACE Rental Cars:8.3/10
The car that I rented had a license plate from different state. I would had prefer Adelaide one. The car back bumper had damage on it, too many scratches on the vehicle. I had to take pictures in case they would say that I did it. I don’t want such headache. However thank God that they didn’t say anything when I return the car. It’s just makes a person worried to take a car with too many things going on on it. Hadn’t I taken pictures who knows what would had happened. Next time I’ll make sure I don’t gets a car with a different license plate.
Like: Good service, transfer to airport very useful Dislike: Although booked for airport collection, it was not at the airport itself. If had been collecting directly after flight, would have been inconvenient.
They lied about pick up location, no one was answering the phone and their office was closed and gated. Was not able to pick up the car I paid for and could not speak to a person that worked there as no one was picking up the phone. I will never use this company again. Very disappointing need and let down.
Compared to Hertz and Budget, the procedures are more complicated. The car rental is very cheap, about 20 AUD per day, but the deposit is very expensive, 750 AUD.
Switch bottom doesn’t work all the time , might need Change battery before hand over to the customer . When we get the car , it was quite dirty (inside) with many ash....
The phone number provided to call them was incorrect. It went straight to voicemail. We were waiting at the airport with no working contact number.
Also, the staff did not do a walk around with me. He said the damage had been photographed so there is no need to worry about it. When I returned the car, the staff member told me there is damage on the door, I told her it was already there. I felt that I had to prove that I didnt damage the car all because the staff member was too lazy to walk around the car with me when we picked it up
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N.Pentsa
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View more >Dislike: The car suffered a serious "flat spot" which can lead to dangerous situations
Darnell Nixon
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View more >G.Lumbantobing
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View more >Dislike: Although booked for airport collection, it was not at the airport itself. If had been collecting directly after flight, would have been inconvenient.
A.Bautista
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View more >Car Rental Companies AT Adelaide Airport, ADL
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