Like: Easyness by which staff assisted in changing reserved car (from smaller into bigger as had too much luggage at very reasonable price Dislike: Nothing to comment here. (But if at all maybe the location Nav had difficulties indicating road system-most probably through the building of news roads not yet processed in the maps)
Everything was great except there is no store at the airport. It would be best to have a GO Rentals sign at the shuttle stop. I have a good memory and could remember the location when I got off the plane, but others might not be able to find it.
There were many external damages on the car, and there were a lot of people when returning the car, so I had to wait for a long time. However, the service was still quite enthusiastic.
There were plenty of vehicle options, but the pickup process was a bit lengthy due to issues with vehicle insurance and the rental deposit. Other than that, everything was good.
The staff service was excellent, but for some reason, the $2,500 security deposit has not been returned to my account for a long time after the rental. I hope QEEQ can help clarify this issue.
Like: Friendly and chatty staff - nice relaxed and efficient atmosphere. Reassuringly clean office and vehicles. Dislike: Don't like the insurance up-sell.
Not sure if the vehicle was limited to North Island use only. Didn't matter on this trip as only intended to stay on North Island - just not sure what the implication would have been if we wanted/had time to visit South Island.
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J.van Liere
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View more >Dislike: Nothing to comment here. (But if at all maybe the location Nav had difficulties indicating road system-most probably through the building of news roads not yet processed in the maps)
Zebulon Abraham
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View more >DarrenH
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View more >Dislike: Don't like the insurance up-sell. Not sure if the vehicle was limited to North Island use only. Didn't matter on this trip as only intended to stay on North Island - just not sure what the implication would have been if we wanted/had time to visit South Island.
E.Fischer
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View more >Dislike: Nothing
Saxon Dulles
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