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Last updated on: November 14, 2024
16Rental Locations
14Airport Locations
Map View of Car Rental Locations in Kota Kinabalu
Hertz
8.7/10
Europcar
8.4/10
KK Rent A Car
8.3/10
Keddy by Europcar
8.9/10
SURIA
9.1/10
EPTA
8.9/10
Starry Sky Travel
10.0/10
Agtran
9.0/10
Shouqizuche
8.0/10
GREEN MATRIX
8.7/10
MAYFLOWER
8.4/10
AVIS
7.3/10
Hawk
8.2/10
Reviewed: February 16, 2020
Kudos to Hertz! As expected from a large company, their service is efficient and seamless. You just need to stand by the roadside, and the staff will drive the car right up to you.
Reviewed: June 25, 2019
Although waited quite a while to get the car, their customer services is still good.
Reviewed: June 9, 2019
The 24-hour service hotline and the store phone were unreachable! Their working hours are reduced during holidays, and they did not arrange staff to be on duty!
Reviewed: January 13, 2024
Car was generally well-maintained and also came with a child seat as requested. Pick up and drop off process were very smooth and seamless. Overall a good experience.
Reviewed: August 4, 2022
Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor. Not satisfied with the charge.
Reviewed: February 20, 2020
Staff was helpful to go through the car prior to the collection
Reviewed: July 28, 2024
Very satisfied. We stayed near the airport, and the staff delivered the car to us. Excellent service.
Reviewed: March 20, 2024
The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.
Reviewed: June 27, 2024
Very efficient. Even if you arrive outside business hours, there will be staff waiting for you. The self-driving experience in Kota Kinabalu is also very good, much better compared to Kuala Lumpur. If you're in Malaysia and want to try right-hand driving, I still recommend going to Kota Kinabalu.
Reviewed: March 29, 2024
They don't have an office at the airport, but when I called they responded immediately. The return process went smoothly, although it was in the airport parking lot outside of the office's business hours. The car was a Toyota VIOS with over 80,000 km on it. There were some minor scratches on the exterior, and the interior was not necessarily clean, but there was plenty of luggage space and cabin space, and the car ran smoothly without any trouble.
Reviewed: May 20, 2024
The car rental company is just five minutes from the Sabah airport exit. The staff at the front desk were extremely friendly. Our flight was delayed, and we arrived at 10 PM, but they waited for us.
Reviewed: October 17, 2022
did not receive the car as booked due to overbooking for the model, in the end was given a smaller car, but enough to use for my trip.
Reviewed: August 19, 2019
The car is meeting my requirements and in very good condition.
Reviewed: December 23, 2023
Very satisfied, the car was in good condition and the delivery service was excellent!
Reviewed: February 10, 2020
The staff was very friendly but they didn't speak Chinese.
Reviewed: July 25, 2018
We booked a child seat, but the one provided was extremely low-quality and very dirty. Apart from this, they only had booster seats available, which was very disappointing.
Reviewed: July 12, 2018
The staff at the car rental company were very friendly, but the vehicle provided was extremely old, which was quite surprising.
Reviewed: February 18, 2017
We rented a car from Kota Kinabalu to Semporna, but the car broke down on the way. There was no power when stepping on the gas pedal. We called the rental company to report it, and they initially said to keep driving to Semporna and they would replace the car there. Since we were staying on Mabul Island for 4 nights, we parked the car in Semporna. When we came back from our holiday, they neither replaced the car nor fixed it. We had to drive uphill at 30 km/h, which was extremely frustrating. One cylinder wasn't working, so we had to start and stop all the way to Kota Kinabalu. Finally, the rental company refunded us for 2 days of rental.
Reviewed: January 11, 2017
An employee was waiting with a sign, which was great. The handover was smooth, and the car was very new with only 5000km on it.
Reviewed: August 2, 2016
Firstly, the car was quite old, with over 100,000 km on it. The steering wheel was very heavy, even heavier than the old Jeep I used for driving lessons. Additionally, they did not inform us about parking guidelines in Kota Kinabalu. We got fined RM30 for not displaying a parking card in a legitimate parking space. I parked for one day, and the rental company charged me RM30, but they could potentially park for free for the remaining 29 days. Is that how it works? Dissatisfied!
Reviewed: January 5, 2019
No issues, car was very scratched, tip they should tell people about the parking voucher system
Reviewed: April 29, 2018
Someone will be waiting at the counter even if you arrive outside working hours.
Reviewed: March 26, 2018
Even at 1 AM, someone answered the phone. Not bad.
Reviewed: January 13, 2018
Like: Staff very friendly, i left my stuff inside the car and the team sent iit back the same day.
Dislike: They close the business on sunday
Reviewed: October 7, 2017
Like: Staff service was friendly and accomodating. Car was in good condition.
Reviewed: August 20, 2018
Even though the rental fee was fully paid in advance and both Visa and MasterCard credit cards were provided for the deposit, the rental company insisted on accepting only a single Visa or MasterCard credit card. Many Chinese credit cards require an additional UnionPay certification, and this was not accepted. Offering a cash deposit was also refused, which wasted a lot of time and disrupted our schedule.
Reviewed: September 27, 2014
Very dissatisfied! Our flight landed at 11 PM and when we arrived at the terminal where the car rental company is supposed to be, there wasn't even a counter. It took us 2 hours to get in touch with someone from the rental company. The car they delivered had an empty fuel tank and the GPS navigation system we reserved online was missing. We had to wait another 20 minutes for them to bring it. If you're planning to visit Sabah, do not rent a car from this company, you'll definitely regret it!!!
Reviewed: February 15, 2014
Pretty good, overall the pickup and return were smooth. Due to the language barrier, there wasn't much communication.
Reviewed: February 8, 2014
The car is new, only 30,000 kilometers. The condition is good! The only issue was it wasn't fully fueled. Contacted them by phone to solve the specific issue.
Reviewed: February 7, 2014
The service was excellent. After returning the car, they even offered to take us to our next hotel. Highly commendable, will use QEEQ for car rentals next time.
