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Last updated on: December 20, 2024
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27Rental Locations
17Airport Locations
Map View of Car Rental Locations in Prague
AVIS
8.2/10
Europcar
8.6/10
RENT PLUS
8.8/10
Panek
8.0/10
Hertz
9.6/10
Budget
8.6/10
RIGHT CARS
9.2/10
NU Car
9.4/10
GREEN MOTION
8.7/10
SURPRICE RENT A CAR
8.1/10
FLIZZR
7.1/10
GLOBAL rent a car
8.5/10
Firefly
8.9/10
Enterprise
8.8/10
Dollar
8.4/10
RENTIS
8.3/10
Alamo
9.4/10
RIGHT CAR RENTAL
10.0/10
Reviewed: April 5, 2024
Very clear explanation! The vehicle is new and clean!
Reviewed: October 13, 2019
AVIS cheated on me at my arrival as well as at my departure. I booked SUV and was going to be given small hatchback. I had to pay a lot more extra money at counter for SUV. After I returned the car, AVIS surprised me with heavy penalties for extra days, late return and unspecified fees. I found that out only from my bank account weeks later. AVIS didn't respond to my queries until I contacted police and consumer protection. They apologized and returned money.
Reviewed: May 14, 2019
Originally booked with a local car rental company, but they refused to provide service at pickup. Thanks to QEEQ's coordination, we switched to AVIS on the spot. Everything was professional, and the experience was good.
Reviewed: July 4, 2024
The store clearly explained the service details during pickup and specifically reminded us about the need to buy tickets for crossing national borders. Very satisfied with the service.
Reviewed: August 14, 2019
staff was friendly and helpful. Car conditions were good.
Reviewed: May 14, 2019
All the car rental companies are in one building next to the airport. You handle the paperwork on the first floor and then go to the second floor for the cars. The whole process was quite fast, and the staff were very professional. But! I booked a Mercedes! A Mercedes! And they gave me a Citroen!! Besides going to Prague, I was going to Germany! I specifically booked a German car! And you give me a French car!! Also, the entire parking lot is 80% full of German cars, mainly Mercedes! But they gave me a Citroen! Unhappy, I went back to the counter to negotiate again, but the staff said that the cars had been pre-arranged and couldn't be changed now! This isn't the first time this has happened! Last October, I went to Morocco and booked a Jeep Wrangler, but they gave me an Audi sedan!!! I wanted an off-road vehicle for the desert! And you give me a sedan! What does that mean? I specifically chose an off-road vehicle! Specifically chose the Jeep Wrangler! You didn't give me a Jeep Wrangler! Didn't even give me an off-road vehicle! Do you think car renters are people with no requirements, and any car will do? A car is a very important part of the journey! Can you not be so arbitrary? Yes, you'll say the terms state that they may substitute a similar-class car, I understand! That's why I didn't complain last year. But now it's the same situation again! I feel like choosing a car model while booking is meaningless! Because you never know what they'll give you when you get there!!! And at that moment, you just have to take what you can get!
Reviewed: November 18, 2018
The car had a scratch. I had full insurance and got a replacement car. The process was very smooth.
Reviewed: June 15, 2024
Do not rent from this company! The worst rental company ever. The deposit is around 15,000 RMB and the refund takes forever. It's been half a month and I've called them to ask why I haven't received my refund. They shirk responsibility saying it was refunded long ago and that I should ask the bank, which has nothing to do with it. We called for their roadside assistance and they said: 'You don't have our insurance, we can't help you.' They provided no useful advice, just kept repeating: 'I cannot help you.' Overall, a useless and terrible experience. We ended up solving the problem ourselves.
Reviewed: June 15, 2024
Do not rent from this company! It's the worst rental company ever. The deposit required is around 15,000 yuan, and refunds take forever. It's been half a month, and when we called to ask why we haven't received the refund, they claimed they had already processed it and told us to check with the bank, which had nothing to do with it. When we called for roadside assistance, they said they couldn't help because we didn't have their insurance and provided no useful suggestions, just repeating 'I cannot help you.' Basically, they are useless. We had to resolve the issue ourselves in the end.
Reviewed: September 21, 2023
Great car with free upgrade, waited an hour to collect, only one staff member for extended queue- staff member was friendly and helpful
Reviewed: January 15, 2020
Hertz se Porto muy bien conmigo, tuvimos que hacer un upgrade del vehículo porque no entraba el equipaje que llevamos y la verdad es que el personal se porto de maravilla con nosotros, buscamos varias opciones juntos hasta encontrar la adecuada. Muy agradecido por el servicio!
Reviewed: May 13, 2019
When I arrived at the rental location, the staff had already prepared the car and greeted me with a smile. The paperwork was completed quickly, the car was inspected, started, and we hit the road without any issues.
Reviewed: August 20, 2018
Like: New vehicle, nice staff at the counter, quick and easy drop off
Dislike: The price on insurance was too high
Reviewed: February 17, 2024
Satisfied, but the car was a bit worn out and had trouble starting in the morning.
Reviewed: August 15, 2022
The car was lovely and looked new but it was smaller than we expected so struggled to get luggage in .
Reviewed: September 29, 2020
Excellent car condition, good service, nice people. Only one with the office directly inside the station, very practical. I could keep the car in their parking for another night since my travel plans had changed.
Reviewed: October 10, 2022
Right cars was great, I was very skeptical that everything will go smooth but it was, the pick up and drop off was quick and without any problems I dropped of the dirty car so I assumed they will charge me with cleaning fee but they said it’s included in the rental
Reviewed: January 7, 2020
You can rent a car with a Hong Kong driver's license without an IDP... Rented a sedan, got a station wagon instead, felt like a good deal... The car was very new, had only run a little over 4000 km... 1.5T + DSG engine, satisfactory power... High vehicle configuration, key feature includes Carplay, very convenient... Super large trunk, can easily fit two 28-inch suitcases... The car was new and comfortable to drive...
Reviewed: August 4, 2019
little staff. staff must personally go to the car from the office (from 1 to 4 floors) to issue a car. when we arrived at 9.45 in the morning the office door was closed.drop off a car on the 7th floor, there were no parking lots and staff, I had to go to the office on the 1st floor to the office.
Reviewed: July 15, 2019
Picked up the car at 9:00 AM and returned it at 9:00 AM with no wait. The counter staff recommended their full insurance as part of their duty, but did not insist when I declined. A hold of 18000 Kc was placed on my credit card as a damage deposit. If there are no issues with the car upon return during RIGHT CARS office hours, they cancel the hold immediately and close the case cleanly.
Reviewed: February 16, 2019
Right Cars where great. Great car, great staff, great experience.
Reviewed: August 21, 2019
Everything is good, no annoying stuff tried to sell you insurance and the car was almost brand new (1500miles only)
Reviewed: July 16, 2019
It was very easy to drop the car back and there was very hard ti pick it up...it took more than a hour for waiting in the queue and there was only one guy works, that looks like without patience at all...
Reviewed: January 2, 2020
I had a lot of experience with renting in various countries and am aware of the scams but I'm so glad I had picked green motion and value for money was amazing. Dominica was very helpful, honest, and straight to point. She inspects the car with you on both pick up and drop off and upon return the deposit transaction is immediately processed and your given a receipt. The car was upgraded at no charge and the previous person's toll sticker was left on the car as it was still valid. Reception desk is inside a fancy hotel and u have direct number to dominica. Would not rent anywhere else.
Reviewed: October 21, 2019
I was the only customer when picking up the car, so the process was very quick.
Reviewed: October 20, 2019
Unfriendly and commutationavle staff. Poor training on the staff
Reviewed: March 10, 2020
Amazing Car rental....they are beginner and can do miracles.... They supported with everything I wanted
Reviewed: February 23, 2020
Very nice company, the staff was very friendly, and the vehicle was in very good condition
Reviewed: February 20, 2020
Pros: - friendly staff Cons: - manual transmission instead of automatic reserved in booking - instead of full-to-full policy we got partial full and did not get refund for extra fuel we bought - super long waiting time for pickup - hard to find pickup point
Reviewed: December 9, 2019
The car was almost new, very clean and modern. The car category was as expected. The manager was polite and professional. It is a bit hard to find the office, you should call, they are not in the same building as famous car rental companies
Reviewed: September 16, 2019
The assistant who gave the keys lied about their fuel charges. Being misled by that I left the fueling to them. Ended up paying more in extra charges than the cost of rental itself.
Reviewed: January 5, 2020
The car (VW T Cross) was smaller compared to the booked Peugot 3008 Other than that all good
Reviewed: January 5, 2020
We ordered Mazda CX-3 or similar, but we got Golf Variant. Car was new (10.000 km) and clean, small damage was marked in the documents (scratch on paint). Handover was fast and without any problems.
Reviewed: August 25, 2019
Better signage or information as to where to get the courtesy bus
Reviewed: August 13, 2019
The staff at the office was really good and pleasant!!
Reviewed: August 5, 2019
The counter staff were very helpful and offered me complimentary water too, which was nice
Reviewed: January 18, 2019
The winter tyres were old and I didn't feel safe in the snow.. also I got the car of Hertz but booked on Firefly
Reviewed: September 5, 2018
Like: Goid rental rate, easy pick up, brand new car
Reviewed: December 8, 2018
The local rental staff didn't explain in detail & did not inspect the car together.
Reviewed: September 30, 2015
I chose a pickup location near the Old Town Square, but the actual location was far away and had nothing to do with the square. It would be better not to offer this option. I had to buy insurance at the store, and the cost was almost the same as the rental fee! The car we got seemed to be brand new and it was nice.
Reviewed: June 9, 2018
Like: No surprises - whole rental experience was great.
Dislike:
Reviewed: August 15, 2017
The car broke down, and there was no assistance or service. They even made us find the emergency number ourselves. No replacement vehicle, no solutions, seriously delaying our trip and causing considerable inconvenience. If there had been an accident with injuries, it would have meant waiting indefinitely. Very poor service, terrible.
Reviewed: July 11, 2016
The trip started off well, and the rental company gave us a free upgrade. But after returning home on May 2nd, they inexplicably charged 3100 kroner to our credit card on June 21st, which we had left on file when renting the car. They still haven't provided a reason for the charge, very unsatisfactory!
Reviewed: August 26, 2018
The car rental company was supposed to send someone to the airport for pickup, but they didn't show up. We contacted them by phone before anyone came. When we wanted to exchange the car, they forgot about the appointment location and we couldn't reach them by phone either. It took more than half an hour to finally get in touch. Overall, I find them a bit unreliable, but the car was very nice and new.
Reviewed: October 16, 2016
The staff were attentive and provided excellent service. Very good.
Reviewed: July 20, 2016
The staff quickly drove the car to where we were waiting. They were very friendly, enthusiastic, and efficient.
Reviewed: June 5, 2017
Overall, it's quite convenient and the counter staff are fairly helpful. Communication in English.
Reviewed: August 21, 2016
The store is very close to the airport, the service attitude is great, and the procedures were handled quickly.
Reviewed: October 12, 2015
The staff's attitude was quite rigid. The car rental company is actually located in the same building as other companies. Due to a delayed flight, I arrived just as they were about to close. I called to ask if I could still pick up the car, and they said yes, but didn't mention any extra charges if I arrived after closing time, nor did they suggest that it might be better to come the next day during regular hours. I finally found the rental counter, but it was two minutes past closing and they charged me an extra 36 euros.
Reviewed: February 25, 2017
There are no clear signs in the airport arrival hall, and the address differs from the one on the website. The rental office is not in the airport hall but in the building opposite the airport hall.
Walk to counter
In terminal
Walk to counter
Walk to counter
Shuttle bus
Walk to counter
Shuttle bus
Pick-up service
Walk to counter
In terminal
In terminal
Call for pick-up
In terminal
In terminal
In terminal
