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There are speed limits of 30 mph(48 km/h) on urban areas, 60 mph(96 km/h) in rural areas and 70 mph(112 km/h) in motorways unless signs say otherwise.
Consisting of England, Wales, Scotland and North Ireland, the United Kingdom is renowned for its beautiful natural sceneries and a wide mix of architectures, making it an attractive destination country to discover by car. Here are a few basic driving instructions and tips to help you serenely prepare your journey.
Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
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February 20, 2025
Destination: Leeds
Car was fine but a Fiat 500 was smaller than a Corsa - which I booked.
View moreFebruary 20, 2025
Destination: Birmingham
Budget debited my payment card for nearly 400 euro which still hasn’t been returned to my account.
View moreFebruary 14, 2025
Destination: East Midlands
I find Enterprise to be a premium supplier and their staff are well mannered and helpful. Their cars are good quality and immaculately kept.
View moreFebruary 12, 2025
Destination: Newcastle Upon Tyne
Whilst the car was as expected and the counter staff were polite, we were forced due to Green Motion not being able to process our credit card for pre authorisation to purchase insurance that was more than the cost of the rental. We witnessed another customer suffer the same fate, which made us think it was a bit of a scam. Will not use Green Motion again.
View moreFebruary 10, 2025
Destination: London
좋았습니다
View moreFebruary 10, 2025
Destination: Edinburgh
I have paid the full insurance from axa insurance from the qued application and the employee in the desk said that my axa insurance isn't valid because it's a third party..obviously it was lie and I paid almost 210 euros for an insurance she told me about the glasses and the tires
View moreFebruary 6, 2025
Destination: London
Please see above. Car had many faults. The dent should be fixed before being rented again.
View moreFebruary 4, 2025
Destination: Edinburgh
No
View moreJanuary 28, 2025
Destination: Edinburgh
Ordered a transit van but given a Toyota Proace - significantly smaller and almost not fit for the purpose I hired for. Counter agent demanded I fill out a positive review of his service before giving me the van keys… only then to give me keys for a significantly smaller van than I ordered. Not impressed.
View moreJanuary 28, 2025
Destination: Newcastle Upon Tyne
Counter staff excellet, after hours service & response to my questions on a Saturday evening were answered.
View moreJanuary 26, 2025
Destination: London
Booked whilst standing in the Alamo premises que, due to an issue with another car hire company ,But the company policy meant I was made to wait 2 hours before being allowed to pick up the car. Even though it was ready to be picked up immediately.
View moreJanuary 22, 2025
Destination: London
Staff very helpful and friendly. Car availability very poor unfortunately.
View moreJanuary 22, 2025
Destination: Perth
Good
View moreJanuary 15, 2025
Destination: London
Brand new car and excellent customer service.
View moreJanuary 14, 2025
Destination: London
The extra insurance was super expensive. It was more than the rental price, which seems ridiculous.
View moreJanuary 2, 2025
Destination: London
Wait was a little longer than I would have liked but once I was served by Will, it was a very smooth and quick process. Drop off was very quick indeed and Harry was very helpful.
View moreDecember 30, 2024
Destination: Leeds
Car was adequate. Counter staff very helpful, on pick up and drop off.
View moreDecember 29, 2024
Destination: Sheffield
It took a while to pick up the car but there was two of us picking up cars so that’s probably why. Connor who organised our cars was excellent! I’ve never got the extra insurance before when hiring a car but he explained the benefits really well which encouraged us to pay the extra. However it did mean that the daily rate was comparable to other companies and Enterprise weren’t the bargain we initially thought. Connor was friendly and personable. He explained the wear and tear conditions of the hire really well which I don’t think I’ve ever really understood before. Excellent customer service! And they upgraded us to an automatic which was much appreciated.
View moreDecember 27, 2024
Destination: Edinburgh
It was much nicer than I expected, and certainly much larger. It was an AMG model which I wasn't expecting.
View moreDecember 26, 2024
Destination: London
The clutch was very Strange. Very soft and the slip was very small. Next time I will go automatic gear.
View moreDecember 22, 2024
Destination: Leeds
All good as above
View moreDecember 16, 2024
Destination: Manchester
This was second time I used this agent. Counter staff explained about the car situation. Although the car condition is not perfect good, counter explained to me that it functions well. The problem is only about the appearance. They marked all at the paper which didn't cause me any trouble when I returned the car.
View moreDecember 14, 2024
Destination: Manchester
Staff very helpful explaining the breakdown of the cost and not pushing to buy additional insurance. Gave a discounted rate to upgrade from Peugeot 5008 to Volvo XC60. No regret for the upgrade.
View moreDecember 8, 2024
Destination: London
Very smooth pick-up process. Helpful staff at pick-up and return locations.
View moreNovember 29, 2024
Destination: Glasgow
Quick and essy
View moreNovember 20, 2024
Destination: Belfast
All very good very pleasant and helpful stafff
View moreNovember 20, 2024
Destination: London
Waited pretty long and my tire had a slow leak. No one was rude or anything so I enjoyed the employees for sure.
View moreNovember 18, 2024
Destination: London
Although I wasn’t a fan of the manufacturing quality of the MG I had, I was grateful for the upgrade to automatic and the friendliness of Mark at the desk when I picked up and dropped off the car
View moreNovember 16, 2024
Destination: Nottingham
Beware. Car clearly hadn’t been checked before renting out. AdBlue warning came on after 30 minutes. Despite checking the car back in, and the vehicle having a thorough inspection at that time, and getting a full refund of the deposit, Enterprise proceeded to charge me 2 weeks later for a nail in a tyre. This was clearly a vindictive act just because I complained about the state of the vehicle.
View moreNovember 16, 2024
Destination: London
All very smooth and easy. Would recommend.
View moreNovember 16, 2024
Destination: Nottingham
Car was ok. Staff somehow changed my booking so I got hit with an unexpected charge that I had to spend a few days claiming back after the event.
View moreNovember 14, 2024
Destination: Derry
Have used Dollar at Derry airport twice recently and on both occasions the staff have been very friendly, helpful and efficient in getting me on the road and booking the car back in on return.
View moreNovember 11, 2024
Destination: London
없음
View moreNovember 4, 2024
Destination: London
Messed up booking, but counter staff came through.... Took time nonetheless. Surprised (and somewhat mortified) to arrive at Greenmotion - obvs rebranded on App. Actually staff good this time (previously nightmare - fictitious damage - obvs. common as 3rd party insurance exclude them) anyways this time ok. Gave me 1/2 tank of free fuel for the delay.
View moreNovember 3, 2024
Destination: Southampton
The counter staff at pickup were very helpful. The delay in completing paperwork etc was due to an internet outage for the whole south-east due to Storm Ashley. No staff to receive car at Gatwick North terminal, but just parked and left key in the box.
View moreNovember 2, 2024
Destination: Birmingham
Wonderful Hire co, very experienced
View moreOctober 22, 2024
Destination: London
Team was very friendly and understanding, will recommend taking car from them.
View moreOctober 19, 2024
Destination: London
Really should have been made aware of the importance of preregistering our car with TFL and been made aware of Congestion Charge Zone.
View moreOctober 18, 2024
Destination: Manchester
The car had some lights that came on intermittently on the dashboard which staff said were due to a sensor. I would recommend this get fixed, there were no issues with the running of the car.
View moreOctober 18, 2024
Destination: Perth
The car was a lower class of vehicle but was good and did what I needed it to do. Good on fuel. Staff were helpful and process at pick up and drop off
View moreOctober 18, 2024
Destination: Guildford
Very friendly staff, though I haven't driven many other cars and would have valued the offer of a quick overview of the car (eg how to open the fuel cap!) The car was exactly as ordered and very easy to drive.
View moreOctober 16, 2024
Destination: London
Overall good, but shuttle bus to the airport is irregular and took longer than expected. Allow an hour for wait and travel time
View moreOctober 12, 2024
Destination: Newquay
All good maybe show customers where spare wheel / Jack is etc
View moreOctober 12, 2024
Destination: London
Great to deal with, very helpful
View moreOctober 10, 2024
Destination: London
Car was as booked and checking person was very helpful, freindly and efficient
View moreOctober 6, 2024
Destination: London
Very disappointed to pay €120 waiver as I only had a visa debit card.
View moreOctober 4, 2024
Destination: Manchester
The car was as expected but the counter staff were not. They tried to push me into extra insurance. Which I didn't need and indicated I could not get the car unless I agreed to the insurance. After I contacted customer service it was resolved. Not what you need after a 12 hour flight and need to make an appointment.
View moreOctober 2, 2024
Destination: Milton Keynes
I reset tire pressure button later on collection day for it to come back on the day after saying tire pressure was low again. Advised staff when they collected car that something wrong with tires. I said I thought it may have been the change in outside temperature making it that way when I collected. Realized it was something more the day it came back on and also the drive felt a bit different when it did as well. Always enjoy speaking to staff. Staff great as always.
View moreOctober 2, 2024
Destination: Edinburgh
vehicle was fine. Drop-off point details were a mistake. No drop-off point at location shown on contract. spent some time finding out correct drop-off point and then driving there. Have complained to Enterprise. £200 deposit has not yet been returned, but no reason for it to be retained
View moreOctober 2, 2024
Destination: Edinburgh
Understaffed, long wait at certain times.
View more