Hertz, Melbourne Franklin St Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Melbourne Franklin St Information, Car Rental Instructions & Policies

Address

114 FLINDERS ST

Telephone

0396598590

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:30	08:00 -16:30	08:00 -12:00	CLOSED	08:00 -16:30	08:00 -16:30	08:00 -16:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 5.50/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 22/day

capped at AUD 88

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 22/day

capped at AUD 88

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 22/day

capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island

Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Ford Focus,

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Vw Golf,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Hyundai Bayon,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Renault Clio 1.6 Automatic Or Similar,

AUD 0 for Honda City 1.0t,

AUD 0 for Volkswagen Polo,

AUD 5500 for Toyota Yaris Automatic Or Similar,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series,

AUD 5500 for Mercedes C-class,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Jeep Cherokee,

AUD 6001 for Skoda Kodiaq 5+2 Seats,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Toyota Hilux Sr-5 4wd Dual Cab,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for T1 Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Peugeot 3008,

AUD 5500 for Nissan X-trail,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Doblo 925kg 4m3,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Nissan Maxima,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Ford Transit,

AUD 5500 for Volvo V90,

AUD 6001 for Mercedes,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Opel Insignia,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Fiat Ducato Medio,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford Tourneo Custom,

AUD 0 for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Ford Focus,

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Vw Golf,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Hyundai Bayon,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Renault Clio 1.6 Automatic Or Similar,

AUD 0 for Honda City 1.0t,

AUD 0 for Volkswagen Polo,

AUD 5500 for Toyota Yaris Automatic Or Similar,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series,

AUD 5500 for Mercedes C-class,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Jeep Cherokee,

AUD 6001 for Skoda Kodiaq 5+2 Seats,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Toyota Hilux Sr-5 4wd Dual Cab,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for T1 Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Peugeot 3008,

AUD 5500 for Nissan X-trail,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Doblo 925kg 4m3,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Nissan Maxima,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Ford Transit,

AUD 5500 for Volvo V90,

AUD 6001 for Mercedes,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Opel Insignia,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Fiat Ducato Medio,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford Tourneo Custom,

AUD 0 for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Ford Focus,

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Vw Golf,

AUD 5500 for Toyota Yaris Cross Hybrid,

AUD 5500 for Hyundai Bayon,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for R4 6 Cubic Metre Van,

AUD 0 for Fiat Doblo Cargo 3.5m³ O Similar,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Renault Clio 1.6 Automatic Or Similar,

AUD 0 for Honda City 1.0t,

AUD 0 for Volkswagen Polo,

AUD 5500 for Toyota Yaris Automatic Or Similar,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series,

AUD 5500 for Mercedes C-class,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Jeep Cherokee,

AUD 6001 for Skoda Kodiaq 5+2 Seats,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Toyota Hilux Sr-5 4wd Dual Cab,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for T1 Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Benz C Class,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Peugeot 3008,

AUD 5500 for Nissan X-trail,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for H4 8 Cubic Metre Van,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc--4wd,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Doblo 925kg 4m3,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Nissan Maxima,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Bmw X3 4x4--4wd,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Ford Transit,

AUD 5500 for Volvo V90,

AUD 6001 for Mercedes,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid-hybrid,

AUD 5500 for Opel Insignia,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Mercedes Vito L1h1 5m³ O Similar,

AUD 0 for Fiat Ducato Medio,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford Tourneo Custom,

AUD 0 for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Volkswagen Multivan,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Melbourne City Heliport

7.4 mi from Essendon Airport

12.4 mi from Melbourne Airport

Railway Stations

0.2 mi from Flinders Street Station

0.3 mi from Parliament Train Station

0.8 mi from Flagstaff Train Station

Hotels

Nearby Flinders Street Apartments

Nearby 2 Bedroom Apartment on Flinders Street

0.1 mi from CYNTHIA, 2BDR Melbourne Apartment

Other Landmarks

0.2 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: -37.81619 144.970864

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Gene Bell
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
Returning the car is very convenient, basically just park the car and you can leave.
Read More >
Caroline Polly
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
Pretty good, convenient to pick up the car and quick to drop off. But Melbourne closes at 6 PM, which is really too early. I'm envious of Melbourne's lifestyle.
Read More >
Olivia Jeremiah
Melbourne
6 /10 Average
Reviewed: Monday, November 18, 2024
The service was excellent, procedures were simple. It's just a bit disappointing that there was no Chinese service.
Read More >
Duncan Leacock
Melbourne
2 /10 Poor
Reviewed: Monday, November 18, 2024
There might have been communication issues between the rental car platform and HERTZ. At the store, the staff kept pushing additional insurance on me, even though I had already paid for full insurance online. The HERTZ staff just kept shaking their head, saying they couldn't see it. Since I was in a hurry, I didn't argue and ended up buying extra insurance. So, don't just focus on so-called big brand stores and their so-called low prices. Always clarify everything, or you might waste money.
Read More >
Hugo Bridges
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
We brought our 3-year-old, but when we arrived, we found that the baby seat was not reserved. The car rental company did their best to help us.
Read More >
Eileen Doherty
Melbourne
2 /10 Poor
Reviewed: Monday, November 18, 2024
Unexplained double charge! Twice!
Read More >
Franklin Hoover
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
Satisfied
Read More >
Beacher Leigh
Melbourne
8 /10 Very good
Reviewed: Monday, November 18, 2024
There were a few people ahead of me when renting the car, waited a long time. When it was my turn, it also took a long time due to my lack of English proficiency.
Read More >
Tabitha Webster
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
The staff was very friendly.
Read More >
Aurora Kell(e)y
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
The service attitude is quite good.
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Len Carter
Melbourne
6 /10 Average
Reviewed: Monday, November 18, 2024
Fast service, staff who speak Mandarin and Cantonese
Read More >
Laura Larkin
Melbourne
8 /10 Very good
Reviewed: Monday, November 18, 2024
Not bad, the car handover process was very quick.
Read More >
Daniel Alfred
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
Very satisfied, they provided an introduction during pickup.
Read More >
Barry Bobby
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
Big car rental companies are still the best. When I rented in New Zealand, it was a small company. The car had only 4000 kilometers but was already full of dents and wasn't very clean inside. In the future, I'll stick with big companies.
Read More >
Dinah Faulkner
Melbourne
8 /10 Very good
Reviewed: Monday, November 18, 2024
The pickup and drop-off process is simple and fast, but you do need to prepare in advance and have some English communication skills.
Read More >
Moses Mark
Melbourne
10 /10 Excellent
Reviewed: Monday, November 18, 2024
Before renting the car, I saw many negative reviews and was very worried about being pushed to buy insurance or upgrade the car. However, when I went to pick up the car, an Australian lady helped me with the procedures. She was very patient and detailed, didn't try to sell any products, and even upgraded my car for free. Amazing!
Read More >
Esther Katte
Melbourne
2 /10 Poor
Reviewed: Monday, November 18, 2024
Realized 30 minutes after returning the car that I left my headphones inside. Tried to contact Hertz but couldn't reach them, and couldn't recover the headphones. It's only been half an hour; I wonder if a staff member took them. This is incredibly disappointing, a terrible experience.
Read More >