Dollar Car Rental

The car was great but the wait to pick it up was not good. They need more staff on the counter

Did the job

Car was bigger than we requested (Fiat 500 size requested, Seat Ibiza given to us. Much bigger than a Fiat 500). Also the damage to passenger side nit mentioned in report so we had to send pics off to Dollar or else we could have been accused of damage that was already existing

Me realizan un cobro a la semana posterior a la entrega. No entiendo de qué se trata

Waited in a huge queue ( way worse at LAX but still long & slow with only 1 guy at the counter !!!) Pushed extra insurance , telling you that you don’t have enough, so it always costs more ! Car was great , easy drop off

The long line for check-in was tiring. 2:00 pm. However, In the evening 7:00pm we walked past the check-in and it was empty. Coming from west coast of N.A. many flights arriving about 2:00 pm

Location was easy to find and car in good condition

It did take a long time to pick up the car - at least two hours which was hard on top of a long international flight. But the staff were very friendly and helpful.

The desk agent was great and the car was great.

The Car condition was good. But there was no one to personally hand over the car. They just give you the parking number where the car is parked and you have to do all the inspection and check the car yourself. it will be good if a person comes along with you to the car and hands over. The thing I did not like is, though I had done all the Insurance, the guy at the counter over sells with unnecessary things by telling that it is better to take additional safty by paying 45USD to protect against tire punctures and other small mishaps by inducing fear into you. He also tried to sell another scheme where the petrol need not be full when you return the car. Adding all this your hire charges goes up significantly.

受付カウンターで車のランクアップと保険の追加を勧められた。 人数と全ての荷物を見せたが、予約している車は小さ過ぎると言われた。 私は問題ない事を知っていたので、ランクアップしなかった。 不要な追加料金を払わされそうになった。 とても不信感。 地下の車を受け取る所に行くと、男性スタッフ1人で受付と「あなたの車これです。」と説明をしていた。 車を受け取るまでに、30分以上もかかった。 多数の客も私と同じく怒っていた。 スタッフ不足だと思う。 次回はレンタカー会社をdollarにしません。

Most of my experience was good. Especially when I needed to replace the damaged car in Philadelphia.

Yes good car

Leider nichts

予想通りの車だった。ランクアップしてもらえたら嬉しかった。ただ、車の状態は特に問題なく走れた

Car was nice and clean.

Great service

Muy buen servicio a atención de las. Personas que estaban en mostrador

God and fast service. I have never picked up or returned a car so fast.

Car was good and pick up and drop off were easy. No issues at all. No hard sell for extras, insurance etc. It was quick and painless.