Very happy with Thrifty as I ran about an hour behind my pick up time and since the full size was not available, they gave me what looked to be an upgrade. Thanks!
About QEEQ:10.0/10
I love this EasyRentCars application on my phone. Very easy to use. Thank you!
“Wait time was close to an hour, but the srvc rep gave a free upgrade.”
About Dollar:8.0/10
Like: Good rental rate and free upgrade for the long wait time. Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
I would like for the Bus Sharon Mayberry bus driver she went above to accommodate us my brother is totally a disabled senior. She parked one van and came right back with a van with a lift for my brother! I shared this experience with family and friends, will use again!AND THE NICE GIRL AT COUNTER I FORGOT HER NAME...tHEY ROCK she was very fast and efficient goy long line down!
The car was filthy on the inside, sticky surfaces and stains, like it hadn’t been cleaned for a year internally. There were also a lot of scratches and damage to the outside of the car. In addition the drive seat speaker was split which made it impossible to listen to any audio on my 4 hour drive - frustrating! None of these faults were mentioned when I picked it up.
About QEEQ:8.0/10
Booking was easy, wish the product had been good enough.
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View more >Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
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