DETROIT AIRPORT CAR RENTAL REVIEWS

The car was not washed. Very dusty and dirty. They apologised but I said I did not want to wait.

Not bad

The service was acceptable, and there was no hard sell for insurance.

Bonne voiture, mais LONGUE queue pour récupérer la voiture

The car had the sticker that it had been cleaned and sanitized. I found old food and someone’s discarded flight ticket with written notes all over it. During the time of Corona Virus I expected much better from Hertz.

First time using QEEQ.com. They gave me an awesome experience! I will be using them in the future!

buen servicio recomendado

muy bueno

Very satisfied, issues can be effectively resolved!

The pickup of the vehicle was under-staffed. We waited in a queue for a long time but once at the counter, the agents were fast and friendly. I wanted to compliment Sherry, the van driver that got us back to the airport after we dropped the car. What a delight she was to everyone on the bus. She was welcoming, engaging, helped everyone with their luggage, made us feel warm and safe, and was just extremely supportive and a delight. She kept us informed as to what would happen, and she reminded us about collecting all our personal items from the car before we set off. Sometimes it's just the little things that a company does that makes it stand out and makes customers want to choose them over the competition. Based on Sherry, she was the difference maker for me using your services.

The car pickup process was too slow, took about an hour and a half. The company's internal management is outdated, with many data needing manual verification.

Good

I've rented multiple times; it's very convenient.

Overall, QEEQ is very good, but the service of the local car rental company in the US is not satisfactory.

Overall, the pick-up and drop-off service is convenient.

Very satisfied

They inexplicably charged me 35 dollars.

Service attitude was average, insufficient knowledge about car models. By chance, I got a model that met my needs. There were no snow tires, and the car skidded badly on snowy downhill roads.

Good

The location is easy to find, but the vehicle was just average. The deposit was too high, and the return process was too slow!

It cost $63 to fill a tank that usually takes $40.

First time getting downgraded car model