CAR RENTAL REVIEWS ON AVIS AT DETROIT AIRPORT, DTW

Almost got convinced to change to a different car. The price would have doubled.

It was okay, just a bit slow.

Very good, no upselling as commonly mentioned, there was a $200 deposit that was promptly refunded, charges were strictly according to the price on QEEQ website, no extra charges for car swaps as they arrange based on the same model.

Very satisfied

The previous company was a disaster; this one is okay.

Very satisfied, issues can be effectively resolved!

Average service, pickup was quite slow.

Overall, the pick-up and drop-off service is convenient.

Dissatisfied 1) Waited for a long time at the store, at least an hour of queuing and waiting to get the car (due to insufficient staff on site as I was told); almost late for my meeting. 2) Originally booked a Ford FOCUS for 324 RMB per day, but was told no similar cars were available; the closest was a DODGE at 110 USD per day, which is a huge difference. What’s the point of allowing customers to select models during booking if this is how orders are managed?

Too slow, way too slow.

I reserved an IMPALA, but got a Chrysler 300c at the store.

Overall, I am satisfied. They didn't push extra insurance. Initially booked a GPS, but later rented a WiFi device in China and downloaded Google Maps in advance, so I didn't need the GPS anymore. They refunded it directly when picking up the car. Returning the car was also very quick!