ANTALYA CAR RENTAL REVIEWS

The staff was very patient and friendly! Great service!

The pick-up and drop-off process was extremely fast.

Very good

Brand new car, very good

It took more than an hour and a half to get an automatic car at Antalya Airport. The initial arrangements were not well-organized.

The car rental company made unapproved charges! They didn't mention it upfront but deducted the amount later. It was unexpected! The wrongful deductions and subsequent refunds incurred unnecessary exchange rate losses for the consumer. Until now, I haven't received a reasonable explanation!

Very patient, detailed, and timely service.

Good

The service attitude is excellent.

Unfriendly staff, poor service, bad English

The counter is very small after exiting the airport, and the car rental company sign is not noticeable!

Difficult to find in the city, but service is decent

Satisfactory

First, let's talk about the store. The Antalya Airport location seems to be merged with another company. It was hard to find, and we only stumbled upon it by accident while asking for directions. They promised someone would meet us at the exit, but no one was there. When picking up the car, the staff knew nothing, not even if the car had an HGS. They didn't speak English, making communication impossible. Eventually, another store's staff had to help us. This is a terrible rental company. Do not be swayed by reviews. Having just returned home, I can confirm they are very bad.

The rental service in Antalya is actually provided by Enterprise. The service was great. They told me that for a bit more money, I could get a bigger car. However, since it was just the two of us, we insisted on renting the Clio because it's small and fuel-efficient.

Average

We arrived late at night, already very tired, and due to the car rental issue, I didn't finish until 3 AM. It was really frustrating. The staff deliberately caused trouble because we didn't buy their insurance or upgrade to a Mercedes. We just wanted the car we booked in our country. Even though there were Renaults available, they wouldn't give us one. It was really unacceptable, and their attitude was very poor.

Picking up and dropping off the car were very smooth.

I rented a Mercedes E but received a Mercedes C. The next day, the car broke down on the highway, wasting a whole day waiting for a replacement. They replaced it with a Nissan and didn't refund the price difference. A Mercedes costs 700 per day, while a Nissan is only around 300 per day. This is truly awful.

Nice, I will choose them again.