ANTALYA CAR RENTAL REVIEWS

This company isn't very large in the local area. There is no dedicated counter at the arrival level, and the store is a bit of a distance from the arrival exit. However, the staff were very friendly and picked us up immediately after we called.

Super bad service at goldcar I like to be contacted by the management so I can explain in detail! I hade also book a baby car seat but it was a joke the one I got . Poor lack of service is the biggest on I got shouted at and the guy told me to fuck off

La société Goldcar n'est pas une société de location de voitures sérieuses. A mon arrivée à l'aéroport ils m'ont obligé à prendre des assurances complémentaires que je ne voulais pas. Si je ne les prenais pas ils ne me louaient pas le véhicule. Le véhicule que je voulais n'était pas disponible, ils m'ont également à prendre une voiture de catégorie supérieure. Après vérification du contrat écrit en turque, j'ai vu qu'il m'avait été facturé des frais d'aller simple supplémentaires alors que c'était compris dans ma location. Au total la location m'est revenu 3 fois plus cher que le prix initial (c'est du vol).

Easyrents est une agence sérieuse, cela fait plusieurs fois que je passe avec eux. Par contre je suis très déçu du prestataire GOLDCAR qui ne respecte pas les contrats

Could not find the airport pickup service staff. After contacting them several times, a kind person took me to the shuttle pickup point to wait for the car. This significantly impacted the service quality.

Took 2 hours to get car. They tried to up sell everything

It was easy to book the vehicle and it was a very good price. Car was very clean and suitable for our needs.

They upgraded me. No wait.

Excellent rent a car company!

Too many scratches and need break job and also they want to charge for parking place in Izmir for drop-off

The staff at the car rental location said it was a free upgrade, but they charged an additional driver fee. In the end, they charged a 500 yuan upgrade fee for the vehicle without charging the additional driver fee. The car pick-up was at night, and everything was in Turkish, so I didn't check carefully. Once I was charged after returning home, there was nothing I could do.

The service is very simple and convenient.

We had to buy the budget insurance before we could take the car even though we had already another insurance package which insured everything possible from minor scuffs and scratches to total right offs

The car pickup location at Antalya Airport is quite conspicuous, but the place where you handle the paperwork is far from where you pick up the car. There was an old man handling the paperwork who seemed to make the process difficult with many formalities. Luckily, we had a young guy assisting us, so there weren't too many unnecessary issues. Returning the car in Izmir was inconvenient, as you need to park the car at the entrance of the parking lot, find the car drop-off point in the underground parking by yourself, and get an entry card to enter. Everything was in Turkish, which made it incomprehensible, and no one answered the phone.

Not satisfied, returning the car was very troublesome.

Budget pushed to buy additional insurances even though they saw they were all covered by Easyrentcars. They still insisted their insurances are better. The car had about 40K km mileage, nothing exceptional.

Pros- OK car and good price. Cons- Very pushy about purchasing the extra insurance at pick up. Went as far as lying to get us to purchase it. At the drop off we had to pay a "parking fee" when we returned the car in Izmir. We were never told we had to call the car rental company at the parking gate and therefore had to pay for parking.

Catastrophe

They seem very polite, but they charged me a £200 deposit. There was no accident or scratch, and no mileage overrun. But they later deducted £150, even though I had full insurance! I'm still waiting for the rental company's investigation results. I've rented cars abroad many times and this is the first time I've encountered such a situation. With only two days left to review, I'm writing this for everyone's reference.

Alamo was friendly and patient, unlike the negative reviews online.

tres bonne service tres fluide