LAS VEGAS CAR RENTAL REVIEWS

Very good

Great service and the car was in good condition, equipped with navigation and autopilot. Amazing!

Pague por adelantado el seguro del vehículo pero al llegar tuve que pagar otro seguro. El segundo chofer que nos llevó de ACE al aeropuerto. Nos trató muy mal

The car they gave me was different from the one I rented.

Slightly smaller than the car I booked, but easier to drive on mountainous roads.

Great service. My English is not good, but they explained everything patiently.

The only hick-up at check-in was resolved instantly - we were sent to pick up the rental care having been given a bay number, to find there wasn't a car there. This was resolved immediately and we were given an upgraded vehicle.

Excellent price and very good advice from QEED. All details and instructions very clear.

Satisfied

Very satisfied

Just like the rental from a few days ago from SF to LV: The rental slip clearly stated that a full tank of gas was included (you could return the car with any amount of fuel without refueling). However, when picking up the car at the AVIS store, not only did the AVIS contract require a full tank upon return, but the staff also emphasized this point, stating that otherwise, AVIS would charge $5.9 per gallon for fuel! Due to time constraints during pickup, there was no time to argue about the terms on the spot, so we had to sign and take the car first, then follow up with the rental company. This might be a rare occurrence, but if it happens frequently, it will definitely affect the user experience. Although the issue was eventually resolved through communication between the rental company and AVIS, confirming that we did not need to refuel upon return, the whole process was quite frustrating.

El personal que me atendió fue algo racista. Preguntas innecesarias y comentarios fuera de lugar. El precio es bajo pero no lo vale el pasar por humillaciones.

The license plate wasn't registered when I picked up the car, and I was charged for an additional two days after returning the car. The issue was resolved later through email communication.

The car was in good condition, which was great. However, their service hours are not 24 hours. Our flight was delayed, and we had to wait at the store entrance until 6:00 AM to pick up the car.

Satisfied

Very satisfied

Very satisfied.

Convenient and swift

The car was not full of fuel when picked up, but the system recorded it as full. As a result, we were charged extra when returning the car (though we actually refueled more than the initial amount).

It's okay

Satisfied