AVIGNON CAR RENTAL REVIEWS

The staff is very responsible, but be prepared for last-minute changes to your selected vehicle, especially in small towns. Small scratches can be reported and handled at the return location.

The staff was professional, not many people at this pick-up point, got the car in 10 minutes, but the car was average.

Not bad

Easy to pick up the car

The drop-off location was hard to find; it was on the top floor of a parking garage. The fuel gauge of the rented car was broken, and even after filling the tank, the needle didn't move. It was a mistake not to get a receipt from the gas station. I'll be sure to avoid this in the future.

Like: The staff who showed us to our car was very patient and explained the features of our car very thoroughly. Great service!
Dislike: Nothing.

The pickup and return process was very convenient, but I had trouble finding a gas station.

Picking up the car was very convenient.

Easy pick-up and drop-off

Bureaucratic attitude

Service was average, can't compare to our later experiences with European car rentals!

1. The return location address was incorrect. We drove around for over an hour and had to ask for directions several times before finding it. The staff was very unhelpful, and we nearly missed our flight. This is unacceptable! 2. We rented two cars in total, picking them up in France and returning them in Switzerland. The rental company didn't purchase the required green sticker for entering Switzerland for one of the cars and didn't inform us. As a result, we had to spend 40 euros at the border. When we explained this to the staff upon return, they said it wasn't their responsibility. This is really frustrating. 3. When we arrived at the pickup location, they informed us that there were no Mercedes vans available (which we had booked for over 3000 yuan/day for two vehicles). They only had Renault 5-seaters, and we had to pay an additional 40 euros per day. There were 12 of us; how could we all fit in? After nearly 5 hours of delay, we finally sorted it out. It was exhausting!

The car pick-up went smoothly. When returning the car, the staff had already left, so I had to use the self-service return. There were some issues, but fortunately, they were resolved smoothly.

Picking up the car was smooth. When returning the car, the staff had already left, so I had to use the self-service return, which caused some trouble. Fortunately, it was resolved successfully.

The car pickup process was smooth. However, when returning the car, the staff had already left and I had to return it myself, which caused some trouble. Fortunately, it was resolved smoothly.

Very good

Like: Everything is great

Pickup and drop-off were convenient. I chose them because of the Alfa Romeo posters but was given a Volkswagen Golf instead. So, if you are aiming for an Alfa Romeo, the chances are very slim. Don’t be misled by the covers featuring Alfa Romeo. If there are two people, a Renault automatic would be very cost-effective. After returning, my credit card was charged 323 euros, and I don’t know what for. Post-rental service is still handling it.

It has been a long time, I forgot.

The staff was nice.