There was no wait time, but they asked a bunch of questions that seemed pointless to me, like about my flight out of Salt Lake City and my destination. I've never encountered this with other rental companies. As long as I return the car according to the rental agreement, why do they need this information?

Very convenient and efficient

The service was good, better than expected

Pretty good, no extra charges.

Just okay. Not as good as the online reviews. A bit disappointing, the car wasn't clean.