Convenient

Organized, email sent after check in and check out providing information. Staff really kind and helpfull.

I am very satisfied on how QEEQ proceed. Messages on pick up, drop-off and so on. Keep the communication in case of any problem. Great assistance. I can also add a comment about a booking I had with you in Marrakesh a few days before through my other email jonasdml@gmail.com when I had to cancel a booking and the assistance was great. As soon as I see QEEQ available in one our my bookings I will definitely give preference for you. Negative point: My flight for the booking 12578989 was delayed, the car company didn't show up and I didn't have assistance on real time, just to refund the insurance after all, but I had to get it sorted on my on when I was there. Thank you.

As expected

You are very good in your job and almost everyone you have the best prices

Tres bien Tres bonne compagnie

Facile Pas cher

It doesn’t matter how cheap your original booking is, you will pay extra. One way or another. YOU HAVE BEEN WARNED. The Customer service rep I met at pick up told me better get the extra insurance because the way this company works, even the tiniest thing will be charged and better to just get the extra cover so I did. I paid extra for the premium insurance. I was told it was ‘mega relax’ and that the only time I would be charged for anything on return of the vehicle was if I refilled it with the wrong type of fuel or broke the law ie speeding. Returned the vehicle with breadcrumbs, dust and some paper rubbish got charged a 50 euro special cleaning fee. The photos attached to the settlement statement prove exactly this. It was a 10 day hire, of course there is going to be some dust and debris inside in reasonable use. I contacted customer services but the response was, “it’s a valid charge.” Absolutely ridiculous. It could have been vacuumed up in 2 minutes! I would have done it myself if I’d had any idea there would be a charge! Last time I hired a vehicle from Hertz it was returned with far more dirt and dust inside and they didn’t charge a cent. I will certainly never use Goldcar again and I’m appalled that this is how Goldcar operates.

Very easy and price drop worked well, saved me $28. Would use again!