Excellent service.

Easy pickup and drop-off process

The staff were very nice and spoke English slowly to ensure we understood. They were also very patient with our repeated questions.

The store did not provide a Japanese car, but instead gave us a Korean business vehicle, insisting they are not a car manufacturer and even claimed it's better since it has two more seats. Their attitude was extremely bad and made us very angry! You should know that without an SUV, many wilderness spots in Australia are inaccessible! We paid in full and were completely dissatisfied with the service and the vehicle provided!!!

Very good! Patient service, straightforward return with no inspection!