Like: The car was comfortable, easy to drive. The build in gps was perfect. Everything was really good. Dislike: It’s was very difficult to find the drop place. Small sign. The phone no. I got to put in gps didn’t match. I had to walk around the block and ask people where is that office....
The car was generally ok, but cleanliness need to be improve, the seats are dirty (esp at corner/edge of seats) and inside the car with many ants running around
About QEEQ:8.0/10
It’s good, esp with insurance coverage, peace of mind, recommended to many friends who are traveling, but apps can be improved, need few attempts to successfully login through gmail (which a bit frustrated), and speed searching can be even better, overall is good
Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!
About QEEQ:10.0/10
Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!
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Customer Service
Everything was very good. Exelence service
Dislike: It’s was very difficult to find the drop place. Small sign. The phone no. I got to put in gps didn’t match. I had to walk around the block and ask people where is that office....
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