Very nice car. Hybrid was a great help with petrol consumption. It was a bit of a squeeze with all of our bags from airport, but good space for the rest of our trip with lesser baggage.

Booking was easy, and communication was excellent.

Difficult to locate the office "Redspot" No signage.

I rented a Hyundai i20 which is relatively a small car. At the counter, I found out this car is not available and they gave me a Mitsubishi Pajero sport which was huge. To them, this was an upgrade for free but to me having a small suitcase and being on 3 day business trip, it was extremely difficult to drive in Melbourne in the rush hour and park the car. I wish I knew that they might not have a small car and then I would rent another car.

Like: New car, excellent service, friendly staff, clean car
Dislike: Nil

Like: The girl at the counter was super nice, friendly and efficient.