プーケット右かじ適応して少し試練人を操縦し、運転手と、山道を負い提案老が良かった親の再选はっきりと。 また乱駐車ないで、我々が退場された豚500

Very good, the pickup process was smooth.

The order did not match the reservation made on the rental site, not sure if it's a discrepancy between the rental platform and the car rental company.

The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..

Overall experience was good. The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.

The car was in great condition. The counter staff and the staff that handover the car was friendly and professional.

This booking platform is excellent. I had to drop off the car earlier and had used the online chat feature via this app, the customer service was very prompt to make arrangements for me.

It’s a very bad and terrible experience with europcar, we have to wait almost 2 hrs for pick up car, the car also dirty, old with a poor maintenance, low tires pressure that make us doubt in your service quality and security.