The parking and rental locations are very easy to find. I rented the lowest tier Lechi, but it was unavailable later. They upgraded me to a higher tier model. They were really friendly.

The store is big, but service is average. I already paid 2750 CNY through Zuzuche, but they still charged 297 USD. After lengthy discussions, they insisted on charging various taxes and fees totaling 97 USD. They said the 2750 CNY from Zuzuche was just the rental fee.

After arriving at Hertz's Washington Airport location, the staff informed us that the rental car only had basic insurance, which only covers our own damages in case of an accident and did not include the million-dollar third-party liability insurance! I'm not sure if this is an issue with the rental car platform or Hertz. Then, the Hertz front desk started pushing various insurances and a fuel refilling service on me! In the end, it cost over 600 dollars, more than 100 dollars extra! When I declined these additional services, the staff member became visibly unhappy and impatient!

This was one of the worst rental experiences ever. I’ll never use hertz again.

Truck was not clean, had to spend 20$ at car wash

Decent