The car was new and the rental process was convenient.

Pros: Quick procedures, a good number of vehicles, excellent car performance. Cons: Fewer shuttle buses compared to other rental companies.

Great service, friendly staff, latest model cars, and cheap prices!

Convenient, many cars available, affordable prices, and new vehicles.

The staff saw that there were three of us and suggested upgrading to a Fullsize car. After using it, I felt that since I was only using the car for two days on Oahu, the upgrade wasn't necessary. The staff also recommended a service called Roadside Plus for $4.99/day, which provides emergency assistance if the keys are locked inside the car or in case of a flat tire. Later, I thought as long as I carefully manage the keys, the additional service wasn't necessary. Overall, I felt the company's staff were too eager to upsell extra services, which was not very good.